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For Companies At a Glance
- Tasks: Coordinate global training programs and manage inbound sales leads.
- Company: Join a dynamic team at SGS Academy, a leader in customer experience.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a global network that values exceptional service and teamwork.
- Qualifications: Experience in business admin, sales, or marketing is essential.
- Other info: Ideal for those who thrive under pressure and love multitasking.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Global Training Coordinator to join our Global Academy team. In this dynamic role, you’ll help deliver exceptional customer experiences, manage inbound sales leads, support global marketing efforts, and coordinate training programs across our international SGS Academy network.
What you’ll do:
- Act as the central point of contact for clients and SGS Academy country offices
- Organise and schedule global training programs
- Manage inbound sales leads and coordinate follow-ups
- Support global marketing activities and data reporting
- Ensure CRM records are accurate and opportunities are maximised
- Contribute to marketing campaigns and help shape a consistent global customer experience
What you bring:
- Proven coordination experience in a business admin, sales, or marketing environment
- Excellent relationship management skills, especially in a service-driven B2B setting
- Strong written and verbal communication, with a focus on delivering outstanding customer service
- Confidence using CRM systems and databases, with great attention to detail
- Ability to thrive under pressure, managing multiple deadlines while keeping quality high
Training Coordinator employer: SGS
Contact Detail:
SGS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Coordinator
✨Tip Number 1
Familiarise yourself with CRM systems commonly used in training and sales environments. Being able to demonstrate your proficiency with these tools during the interview will show that you can hit the ground running.
✨Tip Number 2
Research our global training programmes and understand how they align with our marketing efforts. This knowledge will help you articulate how you can contribute to enhancing customer experiences and support our international teams.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple projects or deadlines in the past. Highlighting your ability to thrive under pressure will resonate well with us, as this role requires excellent organisational skills.
✨Tip Number 4
Network with current or former employees of StudySmarter on platforms like LinkedIn. Engaging with them can provide valuable insights into our company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Training Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coordination, sales, or marketing. Emphasise any roles where you managed training programs or customer relationships, as these are key for the Training Coordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for training and customer service. Mention specific examples of how you've successfully coordinated projects or improved customer experiences in previous roles.
Highlight CRM Experience: Since the role requires confidence using CRM systems, be sure to mention any relevant experience you have with these tools. Describe how you've used them to manage leads or improve data accuracy in past positions.
Showcase Communication Skills: In your application, provide examples of your strong written and verbal communication skills. This could include instances where you effectively managed client relationships or contributed to marketing campaigns.
How to prepare for a job interview at SGS
✨Showcase Your Coordination Skills
Be prepared to discuss your previous experience in coordinating training programs or similar projects. Highlight specific examples where you successfully managed multiple tasks and deadlines, as this role requires excellent organisational skills.
✨Demonstrate Relationship Management
Since the role involves acting as a central point of contact, it's crucial to showcase your relationship management skills. Prepare to share instances where you've built strong relationships with clients or colleagues, especially in a B2B environment.
✨Familiarise Yourself with CRM Systems
As the position requires confidence using CRM systems, make sure you understand how these tools work. Be ready to discuss your experience with any CRM software and how you've used it to manage sales leads or customer interactions effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle pressure and manage multiple priorities. Think of examples from your past where you successfully navigated challenging situations while maintaining high-quality outcomes.
