Global Head of Sales & Business Development in Liverpool

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

At SGS, we have an open corporate and international culture. We offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and are committed to supporting your development within the company. Our business principles include: Integrity, Health, Safety & Environment, Quality & Professionalism, Respect, Sustainability, and Leadership.

The role reports to the Global Head of Medical Devices, Business Assurance.

Main purpose of role

Responsible for leading the Medical global sales strategy and driving the development of medical schemes within SGS Medical Devices, including market analysis and pricing (internally and externally).

Leading the Business Development Team in Global Medical and indirectly leading the Sales Team in the Delivering offices (DOs) and Hubs, within Medical schemes. Ensures consistent alignment with business needs, fosters business growth, enhances client engagement, and strengthens SGS’s market position across all medical schemes and DOs and Hubs.

Bridges commercial objectives with evolving regulatory landscapes, while promoting innovation in service offerings and strategic partnerships.

Defined responsibilities, authorities and accountabilities

• Proactively lead global sales planning and execution across all medical schemes and DOs and Hubs through indirect reporting structures.
• Lead the Business Development (BD) Team in Global Medical, and overall accountable for Sales and BD for Medical Devices, globally within Business Assurance.
• Proactively, in close collaboration with DOs and Hubs, analyse markets and pricing to secure competitive edge for SGS across all medical schemes.
• Secure business development for all medical schemes, globally including emerging markets.
• Develop and expand Medical certification scheme offerings in response to client needs and regulatory changes.
• Secure all Medical pricelists (internal and external) are always competitive and in line with internal SGS policies.
• Collaborate closely with DOs and Hubs to secure achievement of their Medical growth and sales targets.
• Proactively lead external forums, conferences, and industry events to elevate brand visibility and establish Industry leadership, including representing SGS at these.
• Align DO and Hub sales teams with central strategy and process though effective communication, targeted training and coaching.
• Identify strategic partnerships and emerging market opportunities to support sustainable growth.
• Secure a balance between business needs on growth without compromising the compliance aspects for all Medical Schemes.
• Secure the consistent use of relevant platforms to log leads for global overview and accurate reporting, for all Medical Schemes.
• Support resource strategy, including capacity modelling, subcontractor strategy, and long‑term workforce planning, with input from Operations and Delivery.

Areas of accountability as member of the Global Leadership Team

• Member of the Global Medical Leadership team for Medical Devices, where proactive input, reporting or data must be delivered on a regular basis, within area or responsibilities.
• Drive and deliver projects proactively, without delay, within areas of responsibilities - taking full ownership from initiation through implementation.
• Own and lead processes, ensuring regulatory, commercial, and operational alignment – within areas of responsibility.
• Lead continuous improvement initiatives, within area of responsibilities, across Medical Devices.
• Collaborate closely with relevant line managers across the business, to ensure seamless handover from contract review to delivery.
• Support recruitment, onboarding, qualification, and competence management of personnel within area of responsibilities.
• Ensure teams operate in full compliance with SGS integrity policies, impartiality requirements, and confidentiality obligations.
• Maintain strong relationships with internal and external stakeholders and contribute to regulatory and accreditation readiness activities.
• Secure adequate resources for conformity assessment activities across all Medical schemes, within areas of responsibilities.
• Drive standardisation and harmonisation of processes across schemes and regions – within areas of responsibilities.
• Accountable for the activities and decisions taken by the notified body, including contractual agreements.

Skills & Knowledge

• Demonstrated expertise in global sales strategy, business development and execution within the medical device sales and marketing.
• Understanding of MDR/IVDR and international regulatory frameworks.
• Experience in scheme development, product positioning, and market analysis.
• Strong communication, negotiation, and stakeholder engagement capabilities, with the capacity to influence across all levels of the organisation.
• Demonstrated ability to work proactively and independently, taking full ownership of objectives and delivering results at pace.
• Excellent interpersonal and stakeholder management skills.
• Strong organisational and change management capabilities.
• Strong commercial acumen and deep appreciation of the TIC industry.
• Familiarity with conformity assessment procedures and Notified Body operations.
• Multilingual proficiency and cross-cultural experience.

Experience Essential

• Minimum of 5 years in sales, business development, or commercial leadership roles within the medical device TIC industry.
• Minimum of 5 years leadership experience in sales, business development or similar roles.
• Proven success in leading global or regional sales team.
• Proven success in managing complex, large or key clients within the TIC industry.
• Experience in managing complex, multi stakeholder projects, balancing commercial objectives with regulatory and operational constraints.

Desirable

• Experience collaborating with regulatory bodies, industry associations, or certification organisations.
• Exposure to international business environments and experience navigating matrix organisational structures.

Qualifications

University degree in business, marketing, life sciences, engineering, or a related discipline. The role can be fully remote and we are open to consider candidates located across Europe (with valid work permit).

Additional Information

Why SGS? Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry. Flexible schedule and hybrid model. SGS university and Campus for continuous learning options. Multinational environment where you will work with colleagues from multiple continents.

Join Us: At SGS we believe in innovation, collaboration, and continuous improvement. We offer a supportive and inclusive work environment that encourages professional growth and personal development.