At a Glance
- Tasks: Manage customer enquiries, prepare quotes, and drive sales success.
- Company: Global leader in sustainability and quality with a collaborative culture.
- Benefits: Competitive salary, performance bonuses, private medical cover, and generous leave.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in customer service.
- Qualifications: Experience in sales or customer service and proficiency in MS Office.
The predicted salary is between 27900 - 34100 £ per year.
We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. SGS’s C&P (Consumer and Products) services help businesses ensure product safety, quality, and compliance through testing, inspection, certification, and auditing—covering everything from manufacturing to distribution across various consumer goods sectors.
We are looking for a proactive and customer-focused Internal Sales Manager to join our Connectivity Strategic Business Unit (C&P). This role is key in supporting our sales operations by managing customer enquiries, preparing accurate and timely quotations, and processing orders efficiently. You will be instrumental in driving commercial success through solution-oriented service, effective communication, and a keen focus on enquiry-to-order conversion.
If you're passionate about delivering excellent customer service, maintaining strong attention to detail, and thriving in a commercial support environment—this could be the role for you.
- Create and process quotations based on client or Business Development Manager (BDM) requests.
- Actively progress quotations through client outreach (Teams calls or face-to-face) to ensure closure.
- Provide basic technical assistance and act as a commercial point of contact for both new and existing customers.
- Manage CRM system updates and respond to enquiries from SGS affiliates.
- Identify opportunities for cross-selling and refer leads to the appropriate sales staff.
- Support marketing campaigns, internal and external events, and field activities alongside BDMs.
- Contribute to a customer-focused culture and provide general administrative support to the sales team.
Experience in a commercial or customer-facing role.
Proficiency in MS Word, Excel, and quick adaptability to new systems.
Awareness of product testing and certification services.
Background in sales, customer service, or marketing.
GCSEs (Grade C or above) in English and Maths.
Full UK driving licence.
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
Sales Manager - Account Management in High Peak employer: SGS
SGS in Bar Hill is an excellent employer that values its employees by offering a competitive pension scheme and a generous annual leave allowance that increases with service. The work culture promotes professional growth through necessary training and development opportunities, making it an ideal place for individuals seeking meaningful and rewarding employment in a supportive environment.
