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- Tasks: Coordinate audits and manage scheduling for auditors and contractors.
- Company: Join SGS, the global leader in testing and certification.
- Benefits: Enjoy a competitive salary, private medical cover, and generous leave.
- Why this job: Make a real impact by ensuring compliance and customer satisfaction.
- Qualifications: Experience in scheduling and customer service is essential.
- Other info: Be part of a diverse team with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities:
- Coordinating auditing associated documentation and paperwork, to ensure efficient scheduling of work to Auditors and Contractors.
- Plan and schedule all required audit visits with customers.
- Exceed customer satisfaction with a proactive approach to changes/issues.
- Managing online scheduling, providing reports, ensuring full compliance and accuracy.
Qualifications:
- Previous experience within a customer service environment.
- Experience working in a highly regulated organization.
- Show high levels of competency working with MS Office packages.
What We Offer:
- Performance related bonus (discretionary and subject to eligibility criteria).
- Private medical cover (subject to eligibility criteria).
- Competitive pension scheme + Life Assurance.
- Generous Annual Leave allowance (increasing with service) plus bank holidays.
- An additional day off for your birthday.
- Enhanced maternity/paternity and adoption pay.
- Health & Wellbeing initiatives.
- Discounted Gym Membership.
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
Certification Co-Ordinator employer: SGS
Contact Detail:
SGS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Certification Co-Ordinator
✨Tip Number 1
Get to know the company! Research SGS and understand their values, especially around trust and integrity. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your scheduling skills! Since the role involves coordinating audits, think of examples from your past where you successfully managed multiple tasks or stakeholders. Be ready to share these during interviews to demonstrate your experience.
✨Tip Number 3
Show off your customer service chops! Prepare to discuss how you've exceeded customer expectations in previous roles. This is key for a position that prioritises customer satisfaction, so have those stories at the ready.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the SGS team. Don’t miss out on this opportunity!
We think you need these skills to ace Certification Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Certification Co-Ordinator role. Highlight your experience in scheduling and customer service, and don’t forget to mention any relevant skills with MS Office. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've exceeded customer satisfaction in the past and how you’ve managed multiple stakeholders effectively. We love a good story!
Showcase Your Compliance Knowledge: Since we operate in a highly regulated environment, it’s crucial to demonstrate your understanding of compliance. Mention any relevant experience or training that shows you know your stuff when it comes to regulations and standards. We’re all about trust and integrity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about SGS and what we stand for. We can’t wait to hear from you!
How to prepare for a job interview at SGS
✨Know Your Stuff
Before the interview, make sure you understand the role of a Certification Co-Ordinator. Familiarise yourself with the responsibilities like coordinating auditing documentation and scheduling visits. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Highlight your previous experience in scheduling or planning environments. Be ready to discuss specific examples where you've dealt with multiple stakeholders and how you ensured customer satisfaction. This will demonstrate your ability to handle the demands of the role effectively.
✨Be Proactive
Since the job requires a proactive approach to changes and issues, prepare to share instances where you've anticipated problems and taken steps to resolve them before they escalated. This will illustrate your problem-solving skills and commitment to excellence.
✨Master MS Office
As the role involves managing online scheduling and providing reports, brush up on your MS Office skills, especially Excel. Be prepared to discuss how you've used these tools in past roles to ensure compliance and accuracy, as this is crucial for the position.
