Our Client, a leader in the Oil & Gas industry, are currently looking for a Customer Service Specialist (Invoicing and Shipping) for an initial 6 months contract in Stonehouse
Rate: based on experience £13/h - £16/h
Working hours 37.5 hrs 7:30-15:30
5 days while training to be in the office. Then if the contractos is able to pick up the work with minimal support we can offer hybrid
Summary
We are looking for a detail-oriented Customer Service Specialist to support our outbound logistics and invoicing processes.
This role is responsible for managing customer orders from processing through to shipment, ensuring accuracy and compliance at every stage.
Responsibilities
- Process invoices for international Intercompany Customers
- Coordinate orders and shipments between Manufacturing and customers including export control checks.
- Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
- Perform administrative functions supporting customer service functions and sales order entries.
- Maintain record of asset delivery progress and invoicing.
- Process customer orders and generate accurate invoices
- Coordinate outbound shipments and book freight with carriers
- Work closely with the warehouse to prioritise and schedule orders
- Ensure export documentation and classifications are correct
- Manage shipment tracking and maintain related records
- Handle customer queries, credits, returns, and claims
- Support administrative tasks, including obtaining export certificates
Experience & Exposures:
- Previous experience in a customer service or administrative role
- Strong attention to detail and ability to work in a fast-paced environment
- Proficient in Microsoft Office (Excel, Outlook) and Power BI (user)
- SAP experience preferred
- Basic knowledge of export processes (e.g. commodity codes) is an advantage
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Customer Service Specialist Stoenhouse in Stonehouse employer: SGS United Kingdom Limited
Our client in the Oil industry is an exceptional employer, offering a dynamic work environment that prioritises safety and efficiency. With a strong focus on employee development and continuous improvement, team members are encouraged to participate in training and skill enhancement opportunities, fostering both personal and professional growth. Located in a fast-paced setting, employees benefit from a collaborative culture that values attention to detail and innovation, making it a rewarding place to build a career.
Contact Details:
SGS United Kingdom Limited Recruitment Team
