At a Glance
- Tasks: Champion customer service by managing meter readings and ensuring quality standards.
- Company: Join a supportive team focused on customer satisfaction and efficiency.
- Benefits: Enjoy a competitive salary, private healthcare, and generous pension contributions.
- Other info: Flexible working hours and a culture that prioritises wellbeing.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Customer-focused with a professional appearance and access to a vehicle.
The predicted salary is between 30000 - 40000 £ per year.
Our client is looking for a Water Metering Technician for a 6‑month contract in Dereham and surrounding area.
Working Hours: 37 hours per week, flexi hours within 6:30–20:00 Monday‑Friday and 08:00–14:00 Saturday. Full training provided.
Responsibilities:
- Act as the customer's champion, ensuring all meter reading queries, planned reads and boundary box exchanges are completed within service levels, maintaining customer service and quality standards.
- Identify, report and manage reactive work to keep within service levels; coordinate billing information amendments.
- Accurately read all meters, maintain records, and maximise efficiency and productivity; identify maintenance jobs, exchanges and leaks and liaise with customers.
- Complete non‑routine readings and income‑related tasks such as flow tests, lid replacements, void inspections and addressing postal address plots.
- Execute meter exchange operations efficiently and cost‑effectively, mindful of customer impact, escalated incidents, and regulatory compliance; track meters and maintain sufficient stock.
- Work independently in the field, traveling 3–8 miles per day and using a handheld computer.
Requirements: Customer‑focused individual based within 30 minutes of Dereham, with professional appearance (uniform provided) and a vehicle.
Benefits:
- Competitive salary
- Personal private health care
- Generous double match pension: 7% contribution + 14% match (21% total)
- 24‑hour Virtual GP service for you and household
- 26 days annual leave (rising with length of service; additional days purchasable)
- Life assurance (up to 8 × salary)
- Personal accident cover (up to 5 × salary)
- Family‑friendly policies: 26 weeks full‑pay maternity/adoption leave, 4 weeks paid paternity/partner leave, shared parental pay opportunity
- Bonus scheme
- Flexible benefits and supportive working culture for wellbeing and lifestyle
Metering Technician Dereham employer: SGS UNITED KINGDOM LIMITED
Join a forward-thinking company as a Metering Technician in Dereham, where you will enjoy a supportive work culture that prioritises employee wellbeing and development. With competitive salaries, generous pension contributions, and comprehensive health benefits, this role offers not just a job, but a pathway to meaningful career growth while making a positive impact in the community. Experience flexibility in your working hours and a family-friendly environment that values work-life balance.
Contact Details:
SGS UNITED KINGDOM LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Metering Technician Dereham
✨Tip Number 1
Get to know the company and its values! Research their mission and how they serve customers. This will help you tailor your approach during interviews and show that you're genuinely interested in being their next Water Metering Technician.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle customer queries or manage reactive work. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Metering Technician Dereham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Metering Technician role. Highlight your customer service skills and any relevant experience that shows you can handle meter readings and maintenance tasks effectively.
Showcase Your Skills:Don’t forget to mention your ability to work independently and manage your time well. Since you'll be travelling around Dereham, emphasise your organisational skills and how you can efficiently handle the responsibilities outlined in the job description.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SGS UNITED KINGDOM LIMITED
✨Know Your Stuff
Make sure you understand the role of a Water Metering Technician inside out. Familiarise yourself with meter reading processes, customer service standards, and any relevant regulations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about being the customer's champion, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a customer – this will demonstrate your suitability for the job.
✨Be Ready for Practical Questions
Expect some practical scenarios during the interview. They might ask how you'd handle a specific meter reading issue or a customer complaint. Prepare by thinking through potential challenges you might face in the field and how you'd tackle them effectively.
✨Dress the Part
Even though a uniform will be provided, make sure you present yourself professionally for the interview. A smart appearance shows that you take the opportunity seriously and respect the company's standards. Plus, it sets a positive tone for your first impression!
