At a Glance
- Tasks: Manage your own workload as a Metering Technician, ensuring accurate meter readings and customer satisfaction.
- Company: Join a leading water provider in the UK with a strong commitment to customer service.
- Benefits: Enjoy competitive salary, private health care, generous pension contributions, and 26 days annual leave.
- Other info: Flexible hours, full training provided, and excellent career growth opportunities.
- Why this job: Work outdoors, be your own boss, and make a real difference in your community.
- Qualifications: Great customer service skills and a willingness to work flexibly in various weather conditions.
The predicted salary is between 30000 - 40000 £ per year.
Our Client are looking for a Water Metering Technician for a 6 months contract in Dereham and surrounding area. 37 Hours per week. Flexi hours between the working window of 6:30 to 20:00 Monday to Friday and 08:00 to 14:00 on Saturdays. Full training given.
Explore a new career, if you like working in the outdoors, rain or shine, and have great customer service skills, then we have the job for you! As our Meter Technician you will manage your own workload so will feel like you are your own boss with the support of a big organisation behind you.
We are looking for customer focused individuals who are based within 30 minutes ideally of Dereham and surrounding villages, to ensure the needs of our customers are met. You will be representing one of the leading water providers in the UK, so a professional image is very important; we will provide you with uniform and a van.
The role can be physically demanding as you will walk in the region of 3 to 8 miles per day. You will also use a handheld computer to carry out your work. The hours are flexible between the working window of 6:30 to 20:00 Monday to Friday and 08:00 to 14:00 on Saturdays, which includes early morning starts and late evenings until 8pm as this is when our customers are most likely to be at home.
The Metering Technician will act as the customer’s champion, ensuring that all customer driven meter reading queries, planned meter readings and boundary box meter exchanges are undertaken within levels of service ensuring both customer service and quality levels are maintained. They will ensure that any reactive work is correctly identified and reported to allow for completion within levels of service. They will ensure that all billing information amendments are correctly reported to improve customer service.
The Metering Technician will complete meter reading related operations by ensuring all meters are read accurately, maintain accurate records and ensure maximum efficiency and productivity. Identify and report any maintenance jobs, meter exchanges and potential leaks efficiently and liaise with the customer as appropriate.
The Metering Technician will complete non-routine reading and income related operations such as conducting flow tests to confirm correct supply connections, replace lids, complete void inspections and confirm correct plots to postal addresses.
The Metering Technician will complete meter exchange operations in an efficient and cost effective manner, being aware of any impact to the customer, escalating any incidents that may compromise the water network and ensure all work completed on the network meets the necessary regulations. Ensure new and old meters are tracked and sufficient stocks are held.
As a valued employee, you’ll be entitled to:
- Competitive salary
- Personal private health care
- Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
- 24-hour Virtual GP service for you and your household
- 26 days annual leave – rising with length of service and the ability to buy more
- Life assurance (up to 8 x salary)
- Personal accident cover (up to 5 x salary)
- Excellent family friendly policies, such as 26 weeks full pay for maternity/adoption leave, as well as 4 weeks paid paternity/partner leave. Opportunity for shared parental pay
- Bonus scheme
- Flexible benefits and working culture to support your wellbeing and lifestyle
Metering Technician Dereham in Grimsby employer: SGS UNITED KINGDOM LIMITED
As a Metering Technician with our client, you will enjoy a supportive work environment that values flexibility and employee wellbeing. With competitive salaries, generous pension contributions, and comprehensive health benefits, this role offers not just a job but a pathway to personal and professional growth. The company fosters a culture of customer service excellence while providing the autonomy to manage your own workload, making it an ideal place for those who thrive in outdoor settings and value meaningful work.
Contact Details:
SGS UNITED KINGDOM LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Metering Technician Dereham in Grimsby
✨Tip Number 1
Get to know the company! Research their values and mission, especially since you'll be representing a leading water provider. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Metering Technician, you'll be the face of the company. Role-play scenarios with friends or family to get comfortable handling different customer interactions.
✨Tip Number 3
Be ready for the physical side of the job! Since you'll be walking several miles a day, consider going for walks or doing some light exercises to build your stamina before starting.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Metering Technician Dereham in Grimsby
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you can be the customer's champion, so share any relevant stories that showcase your ability to handle queries and provide excellent service.
Be Clear About Your Availability:Since the role involves flexible hours, let us know your availability upfront. Mention if you're comfortable with early starts or late finishes, as this will help us understand how you fit into our working window.
Demonstrate Your Independence:As a Metering Technician, you'll manage your own workload. In your application, give examples of times when you've worked independently and taken initiative. This will show us that you can thrive in a role where you feel like your own boss.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it’s super easy!
How to prepare for a job interview at SGS UNITED KINGDOM LIMITED
✨Know Your Stuff
Before the interview, make sure you understand the role of a Metering Technician. Familiarise yourself with water metering processes, customer service expectations, and the physical demands of the job. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Dress for Success
Since you'll be representing a leading water provider, it's important to present a professional image. Even if the job involves outdoor work, dress smartly for the interview. A neat appearance shows respect for the company and the role you're applying for.
✨Show Off Your Customer Service Skills
As a Metering Technician, you'll be the face of the company to customers. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you've resolved issues or gone the extra mile for a customer, as this will demonstrate your suitability for the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training process, the team you'll be working with, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
