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- Tasks: Manage client onboarding requests and ensure smooth transitions.
- Company: Join a dynamic team focused on innovation and community impact.
- Benefits: Enjoy a collaborative environment with opportunities for growth and development.
- Why this job: Make a real impact while developing your skills in a supportive setting.
- Qualifications: Strong communication, problem-solving skills, and knowledge of banking processes required.
- Other info: We value diversity and promote equal opportunity employment.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Pipeline Management and Prioritization: Collect and prioritize client onboarding requests, develop a comprehensive MARK pipeline, and adjust requests based on team capacities and business priorities. Analyze and rank sales requests to ensure strategic alignment.
- Escalation and Conflict Resolution: Serve as the escalation point for blocked or urgent cases, ensuring timely resolution.
- Arbitration Support: Assist arbitration committees with contractual disputes, ensuring compliance with policies and standards.
- Process Improvement: Develop and implement procedures to enhance operational efficiency and support transformation initiatives.
- Performance Tracking: Monitor Net Banking Income (NBI) and trade date accuracy to align with business goals.
- Digital Initiatives: Support digital transformation efforts and strategic initiatives.
- Critical Onboarding Coordination: Manage urgent onboarding requests in coordination with the Front Office, ensuring compliance with policies and regulations.
- KYC Renewal Coordination: Oversee timely renewal of KYC for designated accounts.
- Offboarding Management: Participate in offboarding processes, ensuring smooth transitions and compliance.
Profile required
- Ability to navigate complex environments
- Strong interpersonal and communication skills
- Problem-solving proficiency
- Result-oriented and solutions-focused
- Extensive knowledge of Legal and Risk environments
- Understanding of Bank onboarding processes
- Knowledge of Investment Banking infrastructure and products
Why join us
We offer visibility, exposure, and a collaborative environment that fosters innovation and community. Join us to make an impact and grow your career in a supportive, dynamic setting.
Business insight
If you meet the requirements, apply to the SG Resourcing Team. We value diversity and are committed to equal opportunity employment.
Business Manager - Client on-boarding expert, FTC employer: SGS Société Générale de Surveillance SA
Contact Detail:
SGS Société Générale de Surveillance SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager - Client on-boarding expert, FTC
✨Tip Number 1
Familiarise yourself with the specific onboarding processes and regulations within the banking sector. Understanding these intricacies will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the investment banking field, especially those involved in client onboarding. Engaging with them can provide insights into the challenges they face and how you can position yourself as a solution.
✨Tip Number 3
Prepare to discuss your problem-solving skills by thinking of specific examples where you've successfully navigated complex situations. This will showcase your ability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on digital transformation trends in banking. Being knowledgeable about current digital initiatives will show that you're proactive and ready to contribute to the company's strategic goals.
We think you need these skills to ace Business Manager - Client on-boarding expert, FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client onboarding, pipeline management, and conflict resolution. Use specific examples that demonstrate your problem-solving skills and knowledge of banking processes.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the responsibilities outlined in the job description. Mention your ability to navigate complex environments and your experience with KYC processes.
Highlight Relevant Skills: Emphasise your strong interpersonal and communication skills, as well as your results-oriented approach. Provide examples of how you've successfully managed urgent requests or improved processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SGS Société Générale de Surveillance SA
✨Understand the Pipeline Management Process
Familiarise yourself with how client onboarding requests are prioritised and managed. Be prepared to discuss your experience in developing pipelines and how you would adjust requests based on team capacities and business priorities.
✨Showcase Your Conflict Resolution Skills
Since the role involves serving as an escalation point for urgent cases, think of examples where you've successfully resolved conflicts or blocked cases in the past. Highlight your problem-solving proficiency and how it aligns with the company's needs.
✨Demonstrate Knowledge of Compliance and KYC Processes
Brush up on your understanding of KYC renewal processes and compliance regulations. Be ready to explain how you would oversee these processes and ensure adherence to policies, showcasing your extensive knowledge of legal and risk environments.
✨Emphasise Your Digital Transformation Support Experience
As the role supports digital initiatives, share any relevant experiences you have in driving digital transformation efforts. Discuss how you can contribute to strategic initiatives that enhance operational efficiency and align with business goals.
