Pearce Healthcare & Mobility is looking to welcome an apprentice Customer Care Advisor to our mobility showroom in Yate.
This is an opportunity to gain practical workplace experience, develop confidence and learn alongside a friendly, experienced team while working towards a recognised qualification.
Salary will be discussed further at Interview
Training course
Business administrator (level 3)
Hours
Exact hours to be agreed between the apprentice and their manager.
37 hours a week
Monday 23 November
Duration
1 Year 9 Months
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
With training and support, the successful candidate will learn to:
- Welcome customers and visitors to the showroom.
- Develop product knowledge and sales experience
- Confidently advise and sell health and mobility products
- Answer telephone calls confidently, take messages and handle enquiries.
- Book appointments and maintain calendars.
- Manage business emails and company inbox’s and be able to reply to customers and health professionals in a timely manner
- Refer customers to the appropriate colleagues.
- Keep the reception and showroom areas tidy and welcoming.
- Support administration, data entry and customer paperwork.
- Learn order processes including purchase and supplier orders
- Communicate sensitively with customers who have different mobility and support needs.
- Communicate and build professional relationships with suppliers.
- Learn how to use different IT platforms.
Where you’ll work
2-4 STOVER ROAD
YATE
BRISTOL
BS37 5JN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
South Gloucestershire and Stroud College
We help people live more independently through a range of health and mobility products, including walking aids, wheelchairs, scooters, seating and stairlifts. Our team takes pride in providing helpful advice, a welcoming environment and excellent customer care.
After this apprenticeship
- Support with learning and development throughout the apprenticeship.
- Opportunities to grow within the company.
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Customer Care Advisor Apprenticeship in Yate employer: SGS College Group
Briarwood in Bristol is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for those passionate about special education. With a strong emphasis on professional development, apprentices benefit from hands-on experience alongside experienced teaching staff, as well as structured training at SGS College, ensuring a rewarding pathway towards a fulfilling career in education. The collaborative culture and commitment to employee growth make Briarwood an ideal place for aspiring Teaching Assistants to thrive.
