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- Tasks: Be the go-to person for a major retail client, managing artwork projects and ensuring timely delivery.
- Company: Join SGS & Co, a global brand impact group known for innovation and quality service.
- Benefits: Enjoy 25 days of holiday, flexible summer hours, and a supportive work culture.
- Why this job: Shape your career in a fun, dynamic environment while working with top industry talent.
- Qualifications: Experience in account management or project management, preferably in packaging or retail.
- Other info: This hybrid role requires on-site work in Bracknell 2-3 days a week.
The predicted salary is between 36000 - 60000 £ per year.
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights, to drive impact for our world class clients. We combine deep expertise in design, graphic services, production, technology, and process optimisation with unmatched marketplace understanding, dynamic ideas, and client first customer service. We bring the world’s best brands to life and set them up for success in a modern world.
We are currently seeking a Senior Account Manager to join the team here at SGS&Co. In this role, you will be the key point of contact for our household name retail client, with a focus on managing the adaptive artwork output through effective client relationship management, whilst ensuring all projects are delivered effectively and on-time.
As Senior Account Manager here at SGS&Co, you will benefit from being part of a growing, global agency, and will have the opportunity to take advantage of outstanding career development opportunities. You will also enjoy a great working culture, where fun is at the forefront at everything we do, whilst working alongside, and learning from, some of the most talented individuals in our industry. Furthermore, you will have the opportunity to truly shape the role of Project Manager within the SGS&Co business.
The Senior Account Manager will need to showcase an ability to work within teams, as well as demonstrate the independence and resourcefulness demanded by an agile and highly dynamic agency environment. As a strong communicator, you will be able to facilitate communication with all stakeholders and the client efficiently and effectively.
This is a hybrid role, and you will be expected to work on-site in Bracknell, Berkshire 2-3 days per week.
In this role, you will:
- Serve as the primary day-to-day contact for client relationship
- Oversee all SGS services, providing support, guidance, and problem-solving as needed
- Attend onsite client meetings and maintain a strong, visible presence
- Manage priorities, address escalations, and ensure smooth workflow execution
- Facilitate project kick-off calls and manage forecasting activities
- Review and interpret guidelines to ensure accurate implementation within the team
- Oversee financials on the account ensuring they are completed correctly and in compliance with requirements
- Identify and drive process improvement opportunities across all services
- Assist in the efficient management of production during peak periods
- Support the team in resource planning when required
- Continuously track workflow progress, ensuring timely delivery to \’FTP.\’
- Review artwork against guidelines to maintain quality and compliance
- Provide regular status updates and tracking to the client during weekly and monthly meetings
- Lead large-scale projects, coordinating with all stakeholders to ensure successful delivery
- Conduct regular team meetings to align on priorities and key queries
Ideally you\’ll have:
- Proven experience within and account or project management role in a packaging / print production environment, or similar role on client side – ideally with experience within retail or working with a retail client
- A creative mindset or background, coupled with experience within an artwork, pre-press and print environment
- Strong verbal and written communication skills, with the ability to lead meetings
- Excellent organisational and planning skills
- Proficiency in Microsoft Office, and experience in various project management tools
- A collaborative and solutions focused-mindset
- Critical thinking skills
- Unparalleled attention-to-detail
- The desire to take the initiative on projects and have a passion to learn/grow
- Strong analytical skills, and be a proactive problem-solver
- Understanding of design terminology and creative process would be beneficial
- Knowledge of Adobe software would be advantageous, but not vital
You will enjoy an excellent base salary, along with the other benefits of working for SGS&Co including:
- Holidays – 25 Days per annum
- Pension Scheme
- Voluntary SGS Europe Group Healthcare Scheme
- Life Assurance
- Healthcare Digital GP Service
- 20 days paid sick leave
- Annual PDR and salary planning
- Buy more holidays scheme (10 extra days per year)
- Health Assured Employee Assistance Programme
- City Bike Scheme (London only)
In addition, following completion of your probationary period, you will also be able to take advantage of the following enrichment programmes at SGS&Co.
- \’Me-Day\’ – an additional day of paid time off, to prioritise self-care or personal celebrations.
- Flexible Summer Working – beginning first Friday of June through the last Friday in August – employees are able to manage their weekly hours with the ability to end early on Fridays or start later on Mondays.
- Light Meeting Fridays – We globally encourage the elimination of recurring and general non-urgent meetings on Fridays. This should help employees catch up on work and creates room for only urgent meetings.
Senior Account Manager employer: SGS & Co
Contact Detail:
SGS & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Make sure to familiarize yourself with the retail industry and the specific challenges that come with managing accounts in this space. Understanding your potential client's needs will help you stand out during interviews.
✨Tip Number 2
Highlight your experience in project management tools and your proficiency in Microsoft Office. Being able to demonstrate your organizational skills and how you manage workflows can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving abilities and provide examples of how you've successfully managed client relationships in the past. This role requires a strong communicator, so showcasing your interpersonal skills is key.
✨Tip Number 4
Since this is a hybrid role, be ready to talk about your experience working in both remote and on-site environments. Emphasizing your adaptability and ability to maintain productivity in different settings will be beneficial.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account or project management, especially in packaging or print production. Emphasize any work with retail clients and showcase your creative mindset.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your ability to manage client relationships and lead teams effectively.
Showcase Communication Skills: Since strong verbal and written communication skills are crucial for this role, provide examples in your application of how you've successfully led meetings or facilitated communication with stakeholders.
Highlight Problem-Solving Abilities: Include instances where you've identified process improvements or solved complex problems in previous roles. This will demonstrate your proactive approach and critical thinking skills, which are essential for the Senior Account Manager position.
How to prepare for a job interview at SGS & Co
✨Showcase Your Client Management Skills
As a Senior Account Manager, you'll be the primary contact for clients. Be prepared to discuss your previous experiences in managing client relationships and how you effectively addressed their needs and concerns.
✨Demonstrate Your Problem-Solving Abilities
This role requires a proactive approach to problem-solving. Share specific examples of challenges you've faced in past projects and how you successfully navigated them, highlighting your critical thinking skills.
✨Highlight Your Organizational Skills
With multiple projects and deadlines, strong organizational skills are essential. Discuss your methods for prioritizing tasks and ensuring timely delivery, as well as any tools you use for project management.
✨Communicate Effectively
Strong verbal and written communication skills are crucial for this position. Practice articulating your thoughts clearly and confidently, and be ready to lead discussions or meetings during the interview.
