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- Tasks: Coordinate client services and support in a fast-paced packaging environment.
- Company: Join SGX, a leader in innovative packaging with over 150 years of experience.
- Benefits: Gain valuable experience, develop skills, and work in a dynamic team.
- Why this job: Be part of a creative team delivering unique services to multiple clients.
- Qualifications: Strong organisational and communication skills; good IT proficiency required.
- Other info: Opportunity for growth and improvement in office processes.
The predicted salary is between 30000 - 42000 £ per year.
With more than 150 years of industry-leading experience, the businesses of SGS & Co and SGK are uniting to form SGX—a powerful force in innovative packaging production. Building on the legacy of trusted service since 1947 and 1953, SGX will deliver the full suite of packaging graphics, plate and cylinder production, and metal deco services to brand owners, retailers, and printers—all with a focus on reducing complexity, delivering flawless in-market execution, and leveraging global reach to drive consistency and impact at scale.
We are looking for someone with good organisational & communication skills with excellent attention to detail, that will be happy working in a fast-paced artwork and packaging environment. The position is focused on client services and client support and will involve working with multiple clients where you will provide a unique service. You will be part of the client services team who are responsible for the communication & management of the artwork execution.
Role and Responsibilities:- Interacting & liaising with the Artwork, QC & Print teams
- The entering & booking in of client information into the internal SGX systems.
- Communicating job progress and answering customer queries by Teams & email.
- Interpreting results/reports and taking appropriate actions, liaising with staff and clients.
- Producing reports and invoices in an accurate and timely manner.
- Participation in team meetings and assisting with actions/projects.
- Contributing to the upkeep and improvement of office processes and procedures.
- Enjoy working as part of a team & able to work independently
- Ability to communicate with staff, clients and at all levels
- Good IT skills including MS Word, Excel and Outlook
- Good literacy and numeracy skills as you will be producing reports and documents.
- Work under pressure and to be able to determine and organise priorities.
Client Coordinator in Newcastle upon Tyne employer: SGS & Co
Contact Detail:
SGS & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Coordinator in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching SGX and understanding their values. Be ready to discuss how your skills in organisation and communication can help them deliver flawless service to clients.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to client services. Show us how you handle pressure and prioritise tasks—this is key for a Client Coordinator role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the SGX team.
We think you need these skills to ace Client Coordinator in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Coordinator role. Highlight your organisational and communication skills, and don’t forget to mention any experience in fast-paced environments. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for SGX. Talk about your attention to detail and how you’ve successfully managed client communications in the past. Let us know what excites you about this opportunity!
Showcase Your IT Skills: Since good IT skills are essential for this role, make sure to mention your proficiency with MS Word, Excel, and Outlook. If you have any experience with internal systems or reporting tools, give us the lowdown on that too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly. Plus, it shows you’re keen to join the SGX family!
How to prepare for a job interview at SGS & Co
✨Know Your Stuff
Before the interview, make sure you understand SGX's services and how they relate to client coordination. Familiarise yourself with their packaging solutions and think about how your skills can contribute to their goals.
✨Show Off Your Communication Skills
Since the role involves liaising with various teams and clients, be prepared to demonstrate your communication abilities. Practice explaining complex ideas simply and clearly, as this will show you can effectively manage client queries.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. Bring examples of how you've managed multiple tasks or projects in the past, especially in fast-paced environments. This will reassure them that you can handle the demands of the role.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics and processes at SGX. This shows your genuine interest in the role and helps you assess if the company culture aligns with your working style.