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- Tasks: Service, repair, and install Sukup products while providing top-notch customer support.
- Company: Join a leading manufacturing company with a commitment to innovation and quality.
- Benefits: Competitive pay, hands-on experience, and opportunities for travel and overtime.
- Other info: Dynamic role with extensive travel and growth potential in a supportive environment.
- Why this job: Make a real difference by solving problems and helping customers with cutting-edge technology.
- Qualifications: 1-2 years of mechanical experience and strong communication skills required.
The predicted salary is between 30000 - 42000 £ per year.
This position is responsible for the service, repair, and installation of Sukup products. This role requires a high degree of communication with customers, the ability to interpret and communicate complex concepts into simple terms, and problem-solving skills. The position works closely assisting the Service Manager with assigned duties.
Qualifications:
- 1-2 years related experience and/or training, or equivalent combination, relative to the application of general mechanical/technical and mathematic concepts to practical situations.
- Basic computer skills; ability to use Microsoft Office (Word, Excel) and Microsoft Outlook (Email).
- Experience servicing grain handling equipment or field service type work.
- Hands-on mechanical experience and/or knowledge of electrical diagrams and wiring.
Preferred Skills:
- Demonstrated ability to multi-task, adapt to change, and excel in a high-pressure environment.
- Ability to read, analyse, and interpret technical procedures.
- Proven problem-solving abilities with the ability to work without direct supervision.
- Operation of a commercial motor vehicle having a gross vehicle weight rating (GVWR) of 26,000 pounds or more and maintenance of a valid Commercial Driver’s License (CDL).
- Availability to work extended hours, including overtime, and perform extensive travel.
- Ability to converse with external and internal customers easily so that they can comprehend the information easily.
- Ability to write reports and business correspondence as needed.
Job Duties:
- Assist and/or manage installation of Sukup equipment.
- Provide technical advice and information on dealer/customer installation and service of Sukup products.
- Perform service/repair work on Sukup products domestically and internationally, as required.
- Involvement in quality assurance inspection and review; research and development projects and testing of Sukup products.
- Assist with and/or supervise construction projects at Sukup facilities or at trade shows.
- Assist with backorder and shortage deliveries.
- Adhere to all safety rules, procedures, and practices.
- Maintain current knowledge of equipment, technology, and resources related to repair and servicing of equipment.
- Provide the highest level of customer service possible.
- Proper, orderly maintenance of tools, equipment, manuals, work space, and/or vehicle used for company business.
- Operate a commercial motor vehicle; maintain a valid Commercial Driver’s License (CDL); and adhere to DOT regulations and guidelines.
- Utilise computer skills to prepare reports and document service calls.
- Develop and present Sukup product installation and service training sessions.
- Extensive overnight travel and regular overtime.
Service Technician in Sheffield employer: SGroup MANUFACTURING
Contact Detail:
SGroup MANUFACTURING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in Sheffield
✨Tip Number 1
Get to know the company! Research Sukup and their products so you can chat confidently about how your skills fit into their world. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your communication skills. Since this role requires explaining complex concepts simply, try role-playing with a friend or family member. The better you can convey your thoughts, the more impressive you'll be in interviews!
✨Tip Number 3
Show off your hands-on experience! Bring examples of past projects or repairs you've done, especially if they relate to grain handling equipment. Real-life stories can make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and ready to jump into the role.
We think you need these skills to ace Service Technician in Sheffield
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your hands-on mechanical experience and any relevant technical skills in your application. We want to see how you can apply your knowledge to real-world situations, especially when it comes to servicing grain handling equipment.
Keep It Clear and Simple: When writing your application, remember to communicate complex concepts in a straightforward way. We value clear communication, so make it easy for us to understand your experience and how it relates to the role.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Service Technician role. Mention your experience with Microsoft Office and any relevant certifications, as these are key for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at SGroup MANUFACTURING
✨Know Your Stuff
Make sure you brush up on your knowledge of Sukup products and grain handling equipment. Familiarise yourself with technical procedures and be ready to explain complex concepts in simple terms. This will show that you can communicate effectively with customers and understand their needs.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially in high-pressure situations. Think about times when you had to work independently or adapt quickly to changes. This will demonstrate your ability to think on your feet and solve problems efficiently.
✨Get Comfortable with Tech
Since the role requires using Microsoft Office and preparing reports, make sure you're comfortable with these tools. Practice creating documents and spreadsheets that could be relevant to the job. Being tech-savvy will help you stand out as a candidate who can handle the administrative side of the role.
✨Be Ready for Customer Interaction
Since communication is key in this role, prepare to discuss how you would handle customer interactions. Think about how you can convey technical information clearly and concisely. Showing that you can build rapport with customers will highlight your suitability for the position.