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For Companies At a Glance
- Tasks: Manage reinstatement contractors and ensure compliance with safety standards.
- Company: Join SGN, a leader in net-zero energy solutions and community safety.
- Benefits: Enjoy hybrid work options, tailored development programs, and a supportive team culture.
- Why this job: Make a real impact on community safety while growing your skills in a dynamic environment.
- Qualifications: NRSWA certification, strong leadership, customer service skills, and a clean driving licence required.
- Other info: We encourage diverse applicants and provide support throughout the application process.
The predicted salary is between 36000 - 60000 £ per year.
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£ – £ per annum (dependent on skills and qualifications)
Full time | Hybrid
REQ4856
We deliver safety, warmth, and comfort to homes and businesses across the community. Whether you\’re supporting from the office or working on the front line, every role plays a part.
How you’ll support us on our mission to keep people safe and warm by…
- Ensuring effective and safe management of reinstatement contractors
- Reporting on compliance to legislation and code of practice
- Maintain excellent levels of customer scores and standards of service
- Attention to detail with responsibility for approving contractor payment applications
- Carry out quality audits to ensure high levels of safety at all times
What you’ll need
We’re looking for a blend of skills and attributes that make you a great fit for this role. If you don’t tick every box, don’t worry – we provide tailored learning and development programs to help you grow and succeed with us.
- The job holder should have a NRSWA (New Road and Street Works Act) certification.
- Full technical knowledge of the reinstatement process and code of practice
- Good team leadership, the ability to communicate at all levels
- Excellent customer service skills and work as part of a team
- A full, clean driving licence and excellent IT skills
- Performance management knowledge and ability to travel across the southern region is essential
Not sure you meet every requirement?
Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN , we value diverse backgrounds, experiences and perspectives.
If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future.
Why SGN?
SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm .
If you require any accommodations or support during the application process, reach out to us. We\’re here to help ensure an inclusive and accessible experience for everyone.
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Reinstatement Manager employer: SGN
Contact Detail:
SGN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reinstatement Manager
✨Tip Number 1
Familiarise yourself with the NRSWA certification requirements and ensure you can discuss your knowledge of the reinstatement process confidently. This will show that you are serious about the role and understand its technical aspects.
✨Tip Number 2
Prepare examples of how you've successfully managed teams or projects in the past, particularly in relation to compliance and customer service. Being able to share specific instances will demonstrate your leadership skills effectively.
✨Tip Number 3
Research SGN's recent initiatives and projects related to net-zero energy systems. Showing that you are informed about the company's mission and values will help you stand out as a candidate who is genuinely interested in contributing to their goals.
✨Tip Number 4
Network with current or former employees of SGN on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your discussions.
We think you need these skills to ace Reinstatement Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Reinstatement Manager position. Understand the key responsibilities and required skills, such as NRSWA certification and customer service abilities.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your technical knowledge of the reinstatement process and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background and experiences make you a great fit for SGN, and express your enthusiasm for contributing to their mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at SGN
✨Know Your Reinstatement Process
Make sure you have a solid understanding of the reinstatement process and the relevant codes of practice. Be prepared to discuss your technical knowledge and how it applies to the role, as this will demonstrate your expertise and confidence.
✨Showcase Your Leadership Skills
As a Reinstatement Manager, you'll need to lead a team effectively. Think of examples from your past experiences where you've successfully managed a team or project. Highlight your communication skills and how you motivate others to achieve high standards.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Prepare to share specific instances where you've gone above and beyond to ensure customer satisfaction. This will show that you understand the importance of maintaining excellent customer scores and service standards.
✨Be Ready for Compliance Questions
Expect questions about compliance with legislation and safety standards. Brush up on relevant laws and regulations, and be ready to explain how you would ensure adherence to these in your management of reinstatement contractors.
