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- Tasks: Respond to emergencies and ensure customer safety in their homes.
- Company: Join SGN, a leader in innovative gas solutions with a supportive team.
- Benefits: Competitive salary, pension scheme, enhanced parental leave, and more.
- Why this job: Make a real difference by keeping people safe and warm in their homes.
- Qualifications: Customer service skills and a valid driving licence required; training provided.
- Other info: Flexible working hours with great career progression opportunities.
The predicted salary is between 43000 - 44100 £ per year.
Emergency Gas Responder Wandsworth, Mitcham, Wimbledon, Brixton
Base salary: £43.4k per annum (increase to £44.1k upon successful completion of probationary period). Once qualified your earning potential increases with additionally paid standby & overtime.
Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more.
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development? SGN has an outstanding reputation for building safe experiences for our customers through delivering their gas safely, reliably, and efficiently. This role is about exactly that – keeping our customers safe in their homes.
I help to keep people safe and warm by… working independently, problem solving, travelling in my own SGN van, and speaking with our customers.
You will need…
- A friendly and approachable attitude with excellent customer service skills, as you will be dealing with members of the public.
- A current ACS qualification, CCN1 or CESPI, and ideally MET1 to 4 (although this is not essential to apply for the role).
- A full and valid driving licence is essential.
You will be working on a rota, meaning out of hours and weekend working is standard. If you don’t have all the qualifications, we would still love to hear from you… we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.
Why SGN? SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm.
If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
First Call Operative (Emergency Gas Responder) in London employer: SGN
Contact Detail:
SGN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Call Operative (Emergency Gas Responder) in London
✨Tip Number 1
Get to know the company! Research SGN and understand their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their innovative team.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with the public, think of scenarios where you might need to solve problems or reassure customers. Role-playing these situations can boost your confidence for the real deal.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and even lead to referrals, which can really help your application stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining SGN and becoming part of our mission to keep customers safe and warm.
We think you need these skills to ace First Call Operative (Emergency Gas Responder) in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, this role is all about customer service, so showing that you can connect with people is key.
Highlight Relevant Experience: Make sure to mention any relevant experience you have, especially if it involves customer service or working independently. If you've got an ACS qualification or any related skills, shout about them! We love seeing how your background fits with what we do.
Tailor Your Application: Take a moment to tailor your application to the job description. Use keywords from the listing and relate your experiences to the responsibilities mentioned. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, it helps us keep track of your application better!
How to prepare for a job interview at SGN
✨Know Your Stuff
Make sure you brush up on your ACS qualifications and any relevant gas safety knowledge. Being able to discuss your qualifications confidently will show that you're serious about the role and understand the importance of safety in this job.
✨Show Off Your People Skills
Since you'll be dealing with the public, it's crucial to demonstrate your customer service skills. Think of examples from past experiences where you've successfully resolved issues or helped customers. A friendly and approachable attitude goes a long way!
✨Be Ready for the Rota
Understand that this role involves working on a rota, including weekends and out-of-hours shifts. Be prepared to discuss your flexibility and willingness to adapt to these requirements during the interview.
✨Ask Questions
Don’t hesitate to ask questions about the company culture, training opportunities, and career progression. This shows your interest in the role and helps you gauge if SGN is the right fit for you. Plus, it’s a great way to engage with your interviewers!