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- Tasks: Lead IT service delivery and manage service issues for a top utility provider.
- Company: Join a leading UK utility provider with a focus on innovation.
- Benefits: Enjoy a competitive benefits package and hybrid work flexibility.
- Why this job: Make a real impact by improving IT services and driving change.
- Qualifications: Extensive IT management experience and strong leadership skills required.
- Other info: Opportunity for continuous improvement and career growth in a dynamic environment.
The predicted salary is between 48000 - 72000 £ per year.
A leading utility provider in the UK seeks an IT Service Assurance Lead to ensure the effective delivery of IT services aligned with key business functions. The role involves managing service issues, building relationships with stakeholders, and leading IT change initiatives. This full-time position offers a competitive benefits package and operates in a hybrid work environment.
Ideal candidates will have:
- Extensive IT management experience
- Strong leadership skills
- Commitment to continuous improvement
IT Service Assurance Lead - Infra & Cloud Ops employer: SGN
Contact Detail:
SGN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Assurance Lead - Infra & Cloud Ops
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT sector, especially those who work in service assurance or cloud ops. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company and its IT services. Understand their challenges and think about how your experience can help them improve. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've led teams through change initiatives or resolved service issues. This will highlight your fit for the role and your commitment to continuous improvement.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Service Assurance Lead - Infra & Cloud Ops
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your IT management experience and leadership skills, as these are key for the IT Service Assurance Lead role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've managed service issues or led IT change initiatives in the past.
Showcase Your Stakeholder Management Skills: In both your CV and cover letter, emphasise your ability to build relationships with stakeholders. This is crucial for ensuring effective delivery of IT services, so don’t hold back on sharing relevant experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in a hybrid work environment.
How to prepare for a job interview at SGN
✨Know Your IT Service Assurance
Make sure you understand the key principles of IT service assurance, especially in relation to infrastructure and cloud operations. Brush up on how these services align with business functions, as this will show your potential employer that you're not just familiar with the tech, but also how it impacts the business.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led teams or initiatives. Think about specific challenges you faced and how you overcame them. This will demonstrate your capability to manage service issues and lead change effectively.
✨Build Relationships with Stakeholders
Be ready to discuss how you've built and maintained relationships with stakeholders in previous roles. Highlight your communication skills and any strategies you've used to ensure alignment between IT services and business needs. This is crucial for the role!
✨Emphasise Continuous Improvement
Since the company values continuous improvement, come prepared with ideas or examples of how you've implemented improvements in IT processes or services. This shows that you're proactive and committed to enhancing service delivery, which is exactly what they’re looking for.
