At a Glance
- Tasks: Respond to gas emergencies and ensure customer safety with problem-solving skills.
- Company: Join SGN, a leader in safe gas delivery with a strong community focus.
- Benefits: Enjoy a competitive salary, pension scheme, and enhanced family leave.
- Other info: We offer training programs to help you grow and succeed in your role.
- Why this job: Make a real difference by keeping people safe and warm in their homes.
- Qualifications: Friendly attitude, customer service skills, and a valid driving licence required.
The predicted salary is between 43000 - 44100 £ per year.
Join to apply for the First Call Operative (Emergency Gas Responder) role at SGN.
Location: Wandsworth, Mitcham, Wimbledon, Brixton.
Base salary: £43.4k per annum, increasing to £44.1k upon successful completion of probation.
Overview: SGN has an outstanding reputation for building safe experiences for our customers through delivering gas safely, reliably, and efficiently. This role keeps our customers safe in their homes and helps keep people safe and warm.
Responsibilities:
- Work independently to keep people safe and warm by problem solving, travelling in an SGN van, and speaking with customers.
- Respond to gas emergencies using appropriate expertise.
Qualifications:
- A friendly and approachable attitude with excellent customer service skills as you will be dealing with members of the public.
- A current ACS qualification, CCN1 or CESPI, and ideally MET1 to 4 (although this is not essential).
- A full and valid driving licence is essential.
- You will be working on a rota, meaning out of hours and weekend working is standard.
Benefits:
- Competitive pension scheme.
- Enhanced maternity/paternity pay.
- Life assurance.
- HolidayPlus.
- Cycle2Work Scheme.
- Additionally paid standby & overtime.
If you don’t have all the qualifications, we would still love to hear from you… We provide our own specialised learning and development programs to help you acquire the skills needed to excel in our environment.
We are an equal opportunity employer. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
First Call Operative (Emergency Gas Responder) in Epsom employer: SGN
SGN is an exceptional employer that prioritises the safety and well-being of both its employees and customers. With a strong commitment to employee growth, you will have the opportunity to gain valuable ACS qualifications, enhancing your skills and earning potential. The supportive work culture fosters teamwork and flexibility, making it an ideal environment for those looking to make a meaningful impact in their community while enjoying generous standby and overtime benefits.
StudySmarter Expert Advice🤫
We think this is how you could land First Call Operative (Emergency Gas Responder) in Epsom
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like SGN that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like SGN face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace First Call Operative (Emergency Gas Responder) in Epsom
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at SGN
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of SGN is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
