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- Tasks: Keep customers safe by responding to gas emergencies and providing excellent service.
- Company: Join SGN, a leader in safe and innovative gas solutions with a strong reputation.
- Benefits: Enjoy competitive pay, pension schemes, enhanced parental leave, and more perks.
- Why this job: Be part of a supportive team focused on safety, innovation, and career growth.
- Qualifications: Friendly attitude, customer service skills, driving licence, and relevant gas qualifications preferred.
- Other info: No experience? No problem! We offer training to help you succeed.
The predicted salary is between 37900 - 42100 £ per year.
Job Description
Emergency Gas Responder
Orpington | SE9 | SE8 | SE11 | SE5 | BR1 | DA15
Base salary: £37.9k per annum (increase to £42.1k upon successful completion of probationary period)
Once qualified your earning potential increases with additionally paid standby & overtime
Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more
REQ5012
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
SGN has an outstanding reputation for building safe experiences for our customers through delivering their gas safely, reliably, and efficiently. This role is about exactly that – keeping our customers safe in their homes.
I help to keep people safe and warm by… working independently, problem solving, travelling in my own SGN van, and speaking with our customers.
You will need…
- A friendly and approachable attitude with excellent customer service skills, as you will be dealing with members of the public
- A current ACS qualification, CCN1 or CESPI, and ideally MET1 to 4 (although this is not essential to apply for the role)
- A full and valid driving licence is essential
- You will be working on a rota, meaning out of hours and weekend working is standard.
If you don’t have all the qualifications, we would still love to hear from you… we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.
Why SGN?
SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm.
If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Emergency Gas Responder employer: SGN
Contact Detail:
SGN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Gas Responder
✨Tip Number 1
Familiarise yourself with the latest gas safety regulations and standards. This knowledge will not only help you in interviews but also demonstrate your commitment to safety, which is crucial for the Emergency Gas Responder role.
✨Tip Number 2
Network with current or former SGN employees on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific skills that are highly regarded, giving you an edge during the selection process.
✨Tip Number 3
Prepare for situational questions by thinking of examples from your past experiences where you demonstrated problem-solving skills and excellent customer service. This will help you articulate your fit for the role effectively.
✨Tip Number 4
Show enthusiasm for the company's mission towards a net-zero energy system. Research SGN's initiatives and be ready to discuss how you can contribute to their goals, as this aligns with their values and vision.
We think you need these skills to ace Emergency Gas Responder
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Emergency Gas Responder position. Highlight how your skills and experiences align with what SGN is looking for.
Tailor Your CV: Customise your CV to reflect relevant experience, particularly in customer service and any gas-related qualifications you possess. Make sure to emphasise your problem-solving abilities and any previous roles that required independent work.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of SGN's commitment to safety and innovation, and explain why you would be a great fit for their team.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SGN
✨Showcase Your Customer Service Skills
As an Emergency Gas Responder, you'll be interacting with the public regularly. Make sure to highlight your customer service experience and how you handle difficult situations with a friendly and approachable attitude.
✨Demonstrate Problem-Solving Abilities
This role requires quick thinking and effective problem-solving skills. Prepare examples from your past experiences where you've successfully resolved issues, especially in high-pressure situations.
✨Familiarise Yourself with Relevant Qualifications
While not all qualifications are essential for applying, having a good understanding of ACS qualifications like CCN1 or CESPI can set you apart. Be ready to discuss any relevant training or certifications you have.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training programs, and career progression opportunities. This shows your genuine interest in the role and helps you assess if SGN is the right fit for you.