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- Tasks: Ensure crowd safety and provide excellent customer service during matchdays and events.
- Company: Join a leading security team in Watford, dedicated to creating safe event experiences.
- Benefits: Competitive pay, weekly payments, ongoing training, and holiday pay.
- Why this job: Be part of the excitement at live events while ensuring fan safety and enjoyment.
- Qualifications: Valid Door Supervisor Licence and a passion for customer service.
- Other info: Flexible shifts mainly on evenings and weekends, with opportunities for growth.
The predicted salary is between 25000 - 26000 £ per year.
We are recruiting DS Events Officers to join our event safety and security team based in Watford. As a DS Event Officer, you will provide a highly visible security presence during matchdays and stadium events, supporting crowd management and safety operations while delivering excellent customer service. You will play an important role in maintaining a safe, welcoming environment while ensuring stadium security procedures are followed. This is typically a casual or part-time role, with shifts mainly taking place during evenings, weekends, and matchdays, so flexibility is essential.
Duties/Responsibilities
- Carry out pre- and post-event safety checks to ensure compliance with stadium safety procedures.
- Welcome, assist, and direct supporters and visitors attending matches and events.
- Maintain a professional and visible security presence across the stadium.
- Conduct security searches at entry points and ensure prohibited items are not brought into secured areas.
- Check tickets and manage entry points to ensure safe and controlled access.
- Monitor crowd movement and behaviour, identifying potential issues and responding appropriately.
- Respond quickly to incidents, disturbances, or emergencies and report them through the correct channels.
- Support asset protection and secure restricted zones within the stadium.
Skills and Experience
- Hold a valid Door Supervisor Licence.
- Have experience in security, stewarding, or customer-facing roles (desirable but not essential).
- Are confident providing professional and friendly customer service.
- Have a professional attitude, sound judgement, and integrity.
- Are confident interacting with visitors, management, and large crowds.
- Have a checkable personal history including employment, education, travel, and unemployment periods.
- Are flexible and available to work weekends, evenings, and matchdays.
- Level 2 Spectator Safety Qualification (or willingness to work towards it).
- ACT Awareness Certificates.
- First Aid Certificate.
- An understanding of the events or sports industry.
Additional Information
- Competitive pay
- Weekly pay
- Ongoing training and development
- Access to an online training portal
- Holiday pay
- Opportunities to work at additional events and venues
Minimum shift: 5 hours
Typical hours: Evenings and weekends (matchdays and stadium events)
Ability to commute to Watford required
Commitment to scheduled events is essential
Opportunities may be available to work at other events and venues
Pay rate: £12.60 per hour (subject to change due to increase in national minimum wage as of 1st April 2026)
If you are passionate about security, customer service, and live sporting events, join the team based in Watford and help create a safe and exciting matchday experience for fans.
Expected start date: Newmarket April – Other events immediate start
Event Crowd Safety Door Supervisor - Matchday Security in Watford employer: SGC Holdings Ltd
Contact Detail:
SGC Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Crowd Safety Door Supervisor - Matchday Security in Watford
✨Tip Number 1
Get to know the venue! Familiarise yourself with the stadium layout and safety procedures. This will not only boost your confidence but also help you stand out during interviews, showing that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former event staff on social media or at local events. They can provide insider tips and might even refer you directly to hiring managers, giving you a leg up in the application process.
✨Tip Number 3
Practice your customer service skills! Since this role involves interacting with fans, brush up on your communication and conflict resolution skills. Role-playing scenarios with friends can help you feel more prepared for real-life situations.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen. Make sure to fill out all required fields and attach your CV. A complete application shows you're serious about joining the team!
We think you need these skills to ace Event Crowd Safety Door Supervisor - Matchday Security in Watford
Some tips for your application 🫡
Show Off Your Experience: When filling out your application, make sure to highlight any relevant experience you have in security or customer service. Even if it’s not directly related, we want to see how your skills can translate into this role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded explanations. Just tell us what we need to know about you and why you’d be a great fit for the team.
Tailor Your CV: Make sure your CV is tailored to the role of a DS Event Officer. Highlight any qualifications like your Door Supervisor Licence and any relevant training. We love seeing candidates who take the time to customise their applications!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at SGC Holdings Ltd
✨Know Your Role
Make sure you understand the responsibilities of a DS Event Officer. Familiarise yourself with crowd management, safety procedures, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Even if you don't have direct experience in security or stewarding, think about any relevant roles you've had. Highlight your customer service skills and any situations where you've had to manage crowds or respond to incidents. Use specific examples to illustrate your points.
✨Demonstrate Flexibility
Since this role requires working evenings, weekends, and matchdays, be prepared to discuss your availability. Show that you're flexible and willing to commit to the schedule. This can set you apart from other candidates who may not be as adaptable.
✨Prepare for Scenario Questions
Expect to be asked how you would handle certain situations, like dealing with a disruptive fan or managing a large crowd. Think through potential scenarios beforehand and practice your responses. This will help you feel more at ease during the interview and demonstrate your problem-solving skills.