At a Glance
- Tasks: Ensure safety and security at exciting events while delivering top-notch customer service.
- Company: Join a leading security services provider with a commitment to safety and community.
- Benefits: Earn up to £16.57 per hour, enjoy weekly pay, and access ongoing training.
- Other info: Flexible hours, opportunities for growth, and recognition for your hard work.
- Why this job: Be part of thrilling events and make a real difference in crowd safety.
- Qualifications: Must be 18+, hold a Door Supervisor licence, and have a passion for customer service.
The predicted salary is between 16.57 - 16.57 £ per hour.
As a Door Supervisor, you will help deliver a fantastic experience for fun and vibrant crowds at our venues. Whether it’s premier league football, concerts and festivals, or world-famous horse racing, you’ll be part of the excitement. We pride ourselves on creating an atmosphere in a safe and secure environment.
This is a part time role – working season by season in a racecourse where events may take place in the evenings and weekends outside of normal working hours. You may be required to travel to attend different venues depending on where the event is taking place if you choose to work at a different location.
As a DS licensed officer, you will be delivering customer service with a smile, be a friendly face at world‑class events, providing a high visibility security presence to safeguard event teams, roaring crowds and some of the world’s biggest stars. You will enjoy the buzz of providing security at incredible venues. Sharing our passion for keeping people safe, your role will involve plenty of variety. You’ll carry out security searches, bar security and respond quickly and robustly to any crowd disruptions or disturbances. You’ll keep secured zones free of prohibited items and follow protocols when dealing with incidents. Friendly, professional and approachable, you’ll use your experience to ensure the events run smoothly.
Responsibilities
- Carrying out pre and post event safety checks ensuring compliance with safe working procedures
- Greeting, assisting and directing people attending the event
- Ensuring that no prohibited or restricted items are taken into the secured zones within the venues
- Monitoring crowd movements and behaviour to identify potential issues or incidents and to take action as necessary
- Reporting any incidents or concerns and dealing with emergency situations
- Checking tickets
- Access control
- Asset protection
- Carrying out security searches on entry points
- Responding to any incidents that may take place
Qualifications and Experience
- Aged 18 years or above
- Hold a valid Door Supervisor licence
- Experience of working within a similar role (advantage)
- Experience in delivering a personal and professional customer experience (advantage)
- Flexibility (must be willing to work weekends and evenings)
- Professional demeanour with sound judgement and integrity
- Confidence in interacting with high level visitors and management
- Checkable personal history including periods of education, employment, travel and unemployment
- Understanding of the events industry
- Working towards or having a Level 2 Spectator Safety qualification (or enrollment available)
- Completion of ACT certificates (links can be sent to complete)
- Completion of First Aid Certificate
Other Requirements
- Minimum 6 hours – 12 hours max per shift
- Ability to commute to Newmarket (primary site April – November)
- Opportunity to work at other events
- Pay rate: Up to £16.57 per hour
Benefits
- Weekly pay
- Access online training portal
- Competitive pay
- Holiday pay
- Pension
- PAYE rates
- Sick pay
- Cycle to Work scheme
- Private Employee Assistance Programme
- Ongoing and Funded Training Packages
- 24‑hour Staff & Family Counselling Service
We also have Employee Schemes and Recognitions such as Employee of the Month Awards, Long Services Recognition, Birthday Celebrations, Appreciation Awards, External Award Nominations and Key Staff Highlights.
SGC Security Services is an equal opportunities employer.
Crowd Safety Door Supervisor – Newmarket employer: SGC Holdings Ltd
SGC Security Services is an excellent employer for those seeking a rewarding career as a Security Officer in Burham. With a strong commitment to employee development, we offer fully funded training opportunities, including the EUSR Water Hygiene qualification, alongside competitive pay and a supportive work culture that values teamwork and professionalism. Our unique shift pattern allows for a balanced work-life experience while ensuring you play a crucial role in safeguarding essential water infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Crowd Safety Door Supervisor – Newmarket
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like SGC Holdings Ltd. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including SGC Holdings Ltd. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with SGC Holdings Ltd! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Crowd Safety Door Supervisor – Newmarket
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at SGC Holdings Ltd. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at SGC Holdings Ltd specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for SGC Holdings Ltd, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at SGC Holdings Ltd
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at SGC Holdings Ltd.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
