At a Glance
- Tasks: Join our Consumer team to drive sales and assist customers with their queries.
- Company: SG Fleet Group, a leader in fleet management and vehicle leasing.
- Benefits: Enjoy wellness days, parental leave, career progression, and education support.
- Why this job: Make an impact in a dynamic environment while developing your sales skills.
- Qualifications: GCSEs or equivalent, customer service experience, and strong communication skills.
- Other info: Flexible working hours and opportunities for personal growth await you.
The predicted salary is between 28800 - 43200 Β£ per year.
About The Role
To work as a member of the Consumer team, primarily performing activities relating to sales, including but not limited to, answering inbound calls and emails to the sales line/inbox, assisting customers with quoting and sales related queries, follow up sales opportunities, follow sales process to ensure regulatory compliance, assisting with reporting and hitting and exceeding B2C sales targets.
Tasks And Responsibilities
- Contribute to the growth of the Consumer fleet by retaining existing business and winning new business.
- Advising and guiding drivers through the sales process particularly the technicalities of salary sacrifice.
- Utilise tools available and existing sales skills to win the business, having a compliant but hard-working approach to following up customers and responding to their requirements.
- Meet and exceed sales and activity based B2C targets.
- Build relationships with the dealer network to ensure better access to stock cars, bigger one-off discounts where required to win deals and better support where there are any issues.
- Where appropriate, identify process improvement opportunities and raise to Management, working together with other stakeholders to design and implement any changes.
- Assist with customer reporting and data analysis as required, predominantly for internal reporting purposes.
- Prioritise workload to ensure all deadlines are met.
- Having a flexible approach to working hours in order to meet customer requirements.
- Maintain databases β Dynamics, Miles and other systems used by the business.
- To develop an appropriate level of knowledge of our industry and marketplace.
- Support wider team objectives by assisting service team, management and other stakeholders where required.
Skills and Experience
- GCSE - Level 2.
- Experience of direct contact with customers.
- High degree of self-motivation with a compliant but hard working approach to achieving sales targets.
- GCSE's or equivalent indicating competency in oral & written communication.
- GCSE in Maths or equivalent numeracy qualification.
- Computer literate.
- Ability to work independently AND contribute to a team performance.
- High level of accuracy and attention to detail required.
About You
- Creates teamwork, is flexible and maintains an organised, open, and approachable working style.
- Actively creates useful internal, external, and cross-functional relationships.
- Critically analyses information and solves problems, demonstrating resourcefulness, perseverance, and accountability.
- Communicates professionally and thinks/plans ahead.
- Strives for process consistency and service improvements.
- A collaborative and engaging working style.
- Ability to work autonomously and demonstrate proactivity.
- Consistently takes responsibility for high quality, high output work, showing innovative, forward thinking, and strong attention to detail and ability to embrace change.
Who We Are
SG Fleet Group are a financial services company that specializes in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1100 employees.
Some of Our Perks Include
- Recharge and relax with up to 4 days of wellness days every year.
- We offer industry leading 20 weeks paid parental leave.
- Monetary service milestone awards.
- Career progression opportunities.
- Education support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and more.
- Two paid volunteer days each year.
- Health and wellbeing support including a subsidy and an Employee assistance Program.
Whatβs Next
We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity, work-life balance, and career development. We are a proud equal opportunity employer. Interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.
Consumer Fleet Sales Consultant in Birmingham employer: SG Fleet AU
Contact Detail:
SG Fleet AU Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Consumer Fleet Sales Consultant in Birmingham
β¨Tip Number 1
Get to know the company inside out! Research SG Fleet Group and understand their values, services, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
β¨Tip Number 2
Practice your sales pitch! Since this role is all about sales, be ready to demonstrate your skills. Prepare examples of how you've successfully closed deals or helped customers in the past. We want to see your sales prowess in action!
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral. Plus, it shows you're proactive and engaged!
β¨Tip Number 4
Donβt forget to follow up! After interviews or networking chats, send a quick thank-you email. Itβs a great way to reinforce your interest and keep you top of mind. Remember, we love candidates who take initiative!
We think you need these skills to ace Consumer Fleet Sales Consultant in Birmingham
Some tips for your application π«‘
Show Off Your Sales Skills: When you're writing your application, make sure to highlight any sales experience you have. We want to see how you've successfully engaged with customers and met targets in the past. Use specific examples to demonstrate your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you're a great fit for the Consumer Fleet Sales Consultant role.
Tailor Your Application: Make sure to customise your application to reflect the job description. Mention how your experience aligns with the tasks and responsibilities listed. This shows us that you've done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to submit your application through our website. Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at SG Fleet AU
β¨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the Consumer Fleet Sales Consultant role. Familiarise yourself with salary sacrifice schemes and how they work, as well as the sales process. This will help you answer questions confidently and show that you're genuinely interested in the position.
β¨Show Off Your Sales Skills
Prepare to discuss your previous sales experiences and how you've met or exceeded targets. Think of specific examples where youβve successfully followed up with customers or improved a sales process. This will demonstrate your ability to contribute to the teamβs success right from the start.
β¨Build Rapport
During the interview, focus on building a connection with your interviewer. Ask questions about their experiences and the company culture. This not only shows your interest but also helps you gauge if the company is the right fit for you. Remember, itβs a two-way street!
β¨Be Ready to Adapt
Flexibility is key in this role, so be prepared to discuss how you handle changing priorities and workloads. Share examples of times when youβve had to adapt quickly to meet customer needs or overcome challenges. This will highlight your proactive approach and readiness to thrive in a dynamic environment.