Sales Executive in Llandudno

SALES EXECUTIVE - JOB DESCRIPTION

Responsibilities

• Ensuring every SG customer experiences first class customer service
• Achieving sales in line with agreed targets
• Follow the strategic sales plan that expands SG Estates customer base and ensure its strong presence
• Taking ownership of the development in all sales aspects of internal & external presentation
• High performing to help meet customer acquisition and revenue growth targets by keeping SG Estates competitive and innovative
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Responsible for the customer journey from reservation through to legal completion
• Present sales, revenue and expenses reports and realistic forecasts to the Sales Manager
• Provide weekly Build Report information to head Office
• Ensure all shared systems are up to date with required information
• Liaise with professionals to ensure smooth transition to completion of properties.
• Manage customer extras and incentives in line with company policy
• Proactively manage all customer enquiries to ensure sales targets are met, through effective lead management
• Ensuring that all administrative work and reports are completed in line with company policy and agreed timelines.
• Conducting market research on a monthly basis for both new build and second-hand market
• Ensuring the health & safety of customers and colleagues are in accordance with company procedure
• Compliant with company procedures
• Maintaining professional high standards both personally and from a company perspective
• Building and maintaining excellent working relationships with the site teams
• Any other duties as requested by Sales Manager and/or Director

Requirements

• High performing and self-motivated
• Successful previous experience as a sales representative, consistently meeting or exceeding targets
• Process exceptional customer service skills
• Computer literacy essential
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation
• Available to work weekends, Bank holidays, promotional events, etc., as deemed necessary
• Full driving licence and ownership of car is essential
• Strong business sense and industry expertise
• Familiarity with business principles and practices
• Understanding of data privacy standards
• Planning, problem-solving, analytical and critical thinking skills