At a Glance
- Tasks: Manage customer orders, enquiries, and returns while providing excellent service.
- Company: Fast-paced business in Leeds with a focus on growth and customer satisfaction.
- Benefits: Competitive salary, no weekend work, bank holidays off, and a birthday day off.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: 2 years of sales order processing and Sage experience required.
The predicted salary is between 28200 - 28500 £ per year.
SFR Recruitment Solutions are working on behalf of a growing and fast-paced business to recruit an experienced Sales Administrator based in Leeds. This is a key position within the team, acting as the main point of contact for customers and ensuring orders, enquiries, and returns are handled efficiently and accurately.
The Role
- Manage inbound calls, emails, and customer enquiries
- Process customer orders across phone, email, and online channels
- Handle payments, stock queries, returns, and replacements
- Prepare quotations and place purchase orders
- Upsell and cross-sell products and promotions
- Support at the trade counter during busy periods
- Take ownership of customer issues and deliver proactive solutions
About You
- Minimum 2 years sales order processing experience
- Minimum 2 years Sage experience (essential)
- Background in technical sales or security-related products preferred
- Strong communication and customer-facing skills
- Highly organised with excellent attention to detail
- Able to manage workload and perform under pressure
- Proactive, reliable, and solutions-focused
What’s on Offer
- No weekend work
- Bank holidays off
- Birthday day off
- Buy holiday scheme
SFR524 employer: SFR Recruitment Solutions
Join a dynamic and fast-paced team in Leeds as a Sales Administrator, where your contributions will be valued and recognised. Enjoy a supportive work culture that prioritises employee well-being with benefits like no weekend work, bank holidays off, and a unique birthday day off. With opportunities for professional growth and development, this role offers a rewarding career path in a thriving business environment.
StudySmarter Expert Advice🤫
We think this is how you could land SFR524
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you get that interview, you can show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer enquiries and orders, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips about the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing that Sales Administrator role.
We think you need these skills to ace SFR524
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your experience with sales order processing and Sage, as these are key for us. Use specific examples that showcase your skills in managing customer enquiries and handling orders.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for this role. Mention your background in technical sales or security-related products if applicable, and how your proactive approach can benefit our team.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure to demonstrate your strong communication skills in your application. Whether it’s through your CV or cover letter, let us see how you handle customer queries and provide solutions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at SFR Recruitment Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of sales order processing and Sage software. Familiarise yourself with common customer queries and how to handle them efficiently. This will show that you're not just a good fit for the role, but that you’re genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you successfully resolved customer issues or upsold products. This will demonstrate your strong communication skills and customer-facing abilities.
✨Be Organised and Detail-Oriented
Prepare for the interview by organising your thoughts and examples that highlight your attention to detail. You might want to bring along a portfolio of your previous work or achievements that showcase your organisational skills. This will help you stand out as someone who can manage workload effectively.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the company culture, or specific challenges the sales team is currently facing. It shows that you’re proactive and genuinely interested in contributing to their success.
