At a Glance
- Tasks: Manage customer orders, enquiries, and returns while providing top-notch support.
- Company: Fast-paced business in Leeds with a focus on growth and teamwork.
- Benefits: No weekend work, bank holidays off, birthday day off, and buy holiday scheme.
- Other info: Enjoy company events and free on-site parking.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: 2 years of sales order processing and Sage experience required.
The predicted salary is between 28200 - 28500 £ per year.
SFR Recruitment Solutions are working on behalf of a growing and fast-paced business to recruit an experienced Sales Administrator based in Leeds. This is a key position within the team, acting as the main point of contact for customers and ensuring orders, enquiries, and returns are handled efficiently and accurately.
The Role
- Manage inbound calls, emails, and customer enquiries
- Process customer orders across phone, email, and online channels
- Handle payments, stock queries, returns, and replacements
- Prepare quotations and place purchase orders
- Upsell and cross-sell products and promotions
- Support at the trade counter during busy periods
- Take ownership of customer issues and deliver proactive solutions
About You
- Minimum 2 years sales order processing experience
- Minimum 2 years Sage experience (essential)
- Background in technical sales or security-related products preferred
- Strong communication and customer-facing skills
- Highly organised with excellent attention to detail
- Able to manage workload and perform under pressure
- Proactive, reliable, and solutions-focused
What’s on Offer
- No weekend work
- Bank holidays off
- Birthday day off
- Buy holiday scheme
- Company events
- Free on-site parking
Sales Administrator employer: SFR Recruitment Solutions
Join a dynamic and fast-paced team in Leeds as a Sales Administrator, where your contributions are valued and recognised. Enjoy a supportive work culture that prioritises employee well-being with no weekend work, generous holiday schemes, and opportunities for professional growth. With a focus on customer satisfaction and teamwork, this role offers a rewarding environment for those looking to make a meaningful impact.
