At a Glance
- Tasks: Support sales and contracts teams with quotations, order processing, and customer communication.
- Company: Leading supplier of timber and fire doors with a dynamic work environment.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Fast-paced environment with opportunities for process improvement and teamwork.
- Why this job: Join a key role in a thriving industry and enhance your administrative skills.
- Qualifications: Experience in administration is a plus; strong communication and organisational skills are essential.
The predicted salary is between 28800 - 43200 € per year.
Our client is an established and leading supplier of timber and fire doors as well as architectural hardware products. The business is now looking to recruit someone in the position of Sales & Contracts Administrator.
The Role
Job Purpose: To provide efficient administrative support to the Sales and Contracts teams, ensuring smooth operation of day-to-day activities related to quotations, order processing, and customer communication. This role will play a key part within our garage door sales division, assisting with order placement, and supporting the contracts department with documentation and coordination.
Key Responsibilities:
- Sales & Quotation Support
- Prepare and issue quotations for fire doors, door sets, and associated hardware.
- Liaise with customers and suppliers to clarify technical details, specifications, and pricing.
- Maintain and update quotation records, ensuring accuracy and timely follow-up.
- Order Processing & Administration
- Process customer purchase orders and supplier orders accurately within required timelines.
- Coordinate with suppliers and internal teams to confirm delivery schedules and lead times.
- Maintain accurate order tracking and documentation for all projects.
- Manage order acknowledgments.
- Customer Service & Communication
- Act as a key point of contact for customer queries relating to quotations, orders, and deliveries.
- Provide regular updates to customers and internal departments on order status.
- Contracts Department Support
- Assist the Contracts team with project documentation, scheduling, and coordination.
- Support the preparation of job files, documentation for site delivery, and installation.
- Ensure all paperwork complies with company and industry standards.
- General Administration
- Maintain organised records and filing systems for sales and contract documentation.
- Support the wider team with ad hoc administrative and operational tasks as required.
- Contribute to process improvement initiatives within the department.
Skills & Experience Required:
- Proven experience in a similar Sales Administrator or Contracts Administrator role would be advantageous but not essential.
- Knowledge or experience in the construction or building materials sector.
- Strong attention to detail and accuracy in data entry and documentation.
- Excellent communication and customer service skills.
- Proficient in Microsoft Office (Excel, Word, Outlook) and ERP/CRM systems.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
- Strong organisational and time management skills.
Desirable Attributes:
- Understanding of certification and compliance processes.
- Team-oriented with a proactive and problem-solving approach.
- Strong customer service skills.
We welcome you to apply. If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.
Contracts Administrator in Birmingham employer: SFR Recruitment Solutions Ltd
As a leading supplier of timber and fire doors, our company offers a dynamic work environment in Birmingham that fosters collaboration and innovation. We prioritise employee growth through ongoing training and development opportunities, ensuring that our team members are equipped to excel in their roles. With a strong emphasis on customer service and teamwork, we create a supportive culture where every contribution is valued, making us an excellent employer for those seeking meaningful and rewarding careers.
Contact Detail:
SFR Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Administrator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their products and services, especially in timber and fire doors. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice your communication skills! As a Contracts Administrator, you'll need to liaise with customers and suppliers. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Contracts Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contracts Administrator role. Highlight any relevant experience in sales administration or customer service, and don’t forget to mention your skills with Microsoft Office and any ERP/CRM systems you've used.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your attention to detail and how you can contribute to the smooth operation of the Sales and Contracts teams.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure to showcase your excellent communication skills. Whether it’s in your CV or cover letter, give examples of how you’ve successfully handled customer queries in the past.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at SFR Recruitment Solutions Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Contracts Administrator inside out. Familiarise yourself with the specifics of timber and fire doors, as well as architectural hardware products. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves liaising with customers and suppliers, be prepared to demonstrate your excellent communication skills. Think of examples from your past experiences where you successfully handled customer queries or clarified technical details. This will highlight your ability to manage relationships effectively.
✨Be Organised and Detail-Oriented
As a Contracts Administrator, attention to detail is crucial. Bring along examples of how you've maintained accurate records or managed documentation in previous roles. You could even mention any tools or systems you've used to stay organised, which will show that you can handle the administrative side of the job.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's processes, team dynamics, or future projects. This not only shows your interest but also gives you valuable insights into whether the company is the right fit for you.
