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- Tasks: Coordinate patient pathways and manage referral triage for exceptional care.
- Company: Join Sherwood Forest Hospitals NHS Foundation Trust, a top-rated healthcare provider.
- Benefits: Enjoy a supportive work environment with opportunities for development and progression.
- Why this job: Be part of a dynamic team dedicated to outstanding patient care and wellbeing.
- Qualifications: Experience in healthcare coordination and strong organisational skills required.
- Other info: Rated Outstanding by the Care Quality Commission, we prioritise both patient and staff care.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Gastroenterology RAS Patient Pathway Coordinator role at Sherwood Forest Hospitals NHS Foundation Trust.
The Gastroenterology department at King\’s Mill Hospital is seeking an experienced and enthusiastic Referral Assessment Service Patient Pathway Co-ordinator to join our dynamic and busy team. We are dedicated to providing exceptional patient care and are looking for a candidate who shares our commitment to excellence.
As a RAS Patient Pathway Co-ordinator, you will play a crucial role in ensuring the smooth operation of our patient pathways. Your primary responsibility will be to manage and coordinate the referral triage process, ensuring that patients receive timely and appropriate care.
You will be the first point of contact for patients and colleagues, handling inquiries and providing support. Your role will involve meticulous management of patient data, balancing urgent and routine referrals and maintaining accurate records. This position requires a high level of organisation, attention to detail and a compassionate approach to patient care.
Key Responsibilities:
- Answering and making phone calls to patients and colleagues.
- Thoroughly managing an in-depth patient-based Excel document.
- Efficiently balancing urgent and routine referrals with a strong emphasis on patient care.
- Tracking patients in the referral triage platform.
- Validating PTL (Patient Tracking List).
- Performing audio typing as required.
- Collaborating closely with consultants and colleagues across the Gastroenterology service.
- Tracking patient case notes.
- General administrative duties including photocopying, faxing and filing.
Thank you for your interest in this role. Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal’s Trust of the Year in 2020.
The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.
For further details / informal visits contact: Name: Emily Martell Job title: Operations Support Officer Email address: emily.martell@nhs.net Telephone number: 07876 243312
Seniority Level:
Mid-Senior level
Employment Type:
Full-time
Job Function:
Health Care Provider
Industries:
Hospitals and Health Care
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Gastroenterology RAS Patient Pathway Coordinator employer: Sfh Tr
Contact Detail:
Sfh Tr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gastroenterology RAS Patient Pathway Coordinator
✨Tip Number 1
Familiarise yourself with the specific patient pathways and referral processes used in gastroenterology. Understanding the nuances of these processes will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Sherwood Forest Hospitals NHS Foundation Trust. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your experience with managing patient data and using Excel. Be ready to share specific examples of how you've successfully handled similar responsibilities in previous roles.
✨Tip Number 4
Showcase your communication skills by preparing thoughtful questions for the interview. This not only demonstrates your interest in the role but also highlights your proactive approach to patient care and teamwork.
We think you need these skills to ace Gastroenterology RAS Patient Pathway Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Gastroenterology RAS Patient Pathway Coordinator position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in patient coordination, data management, or healthcare administration. Use specific examples that demonstrate your organisational skills and attention to detail.
Showcase Your Communication Skills: Since the role involves handling inquiries from patients and colleagues, highlight your communication skills. Provide examples of how you've effectively communicated in past roles, whether through phone calls, emails, or face-to-face interactions.
Personalise Your Cover Letter: Craft a personalised cover letter that reflects your enthusiasm for the role and the organisation. Mention why you are drawn to Sherwood Forest Hospitals NHS Foundation Trust and how your values align with their commitment to exceptional patient care.
How to prepare for a job interview at Sfh Tr
✨Show Your Passion for Patient Care
Make sure to express your commitment to providing exceptional patient care during the interview. Share specific examples from your past experiences where you went above and beyond to support patients, as this role heavily emphasises compassion and dedication.
✨Demonstrate Organisational Skills
Since the role requires meticulous management of patient data and balancing referrals, be prepared to discuss your organisational strategies. You might want to mention any tools or methods you use to keep track of tasks and ensure accuracy in your work.
✨Familiarise Yourself with Referral Processes
Understanding the referral triage process is crucial for this position. Research how referral systems work within the NHS and be ready to discuss how you would handle urgent versus routine referrals effectively.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the organisation. Ask about the team dynamics, opportunities for professional development, or how they measure success in the Patient Pathway Coordinator role.
