End User Device Engineer Apprentice

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals. Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Job overview: Nottinghamshire Health Informatics Service is looking for a motivated and confident individual to join our Technical Services team as an End User Device (EUD) Apprentice. This is an exciting opportunity to begin your digital career within a leading IM&T service supporting over 13,000 users across nearly 800 sites. The successful candidate will complete a Level 3 Information Communication Technician course. NHIS provides a wide range of digital services including infrastructure, cyber security, and multi-tier technical support. As part of our collaborative, experienced team, you’ll contribute to improving digital experiences for the health and care workforce across Nottinghamshire.

The post holder will work alongside the End User Device Engineers delivering technical and user support throughout the hospital and health community which will include GP practices and community services. Training will involve working under the supervision of an Engineer as directed by the EUC Service Support Manager/Team Leader in the build and commissioning of new and used equipment (workstations, laptops, iDevices, printers). Training will also include the patching of network equipment.

Applicants must be available for a face-to-face interview. If you are enthusiastic about technology, enjoy helping others and are looking to build a career in IT, we would love to hear from you.

Main duties of the job: To understand the role in more detail, please refer to the attached job description and person specification.

Working for our organisation: We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.

Contractual Requirements:

• Good Time keeping
• Good interpersonal and communication skills
• Excellent Time keeping and Time Management skills
• Ability to prioritise tasks

Qualifications:

• Good standard of education to GCSE level to include GCSE in English and Maths at Grade 4 or above
• Computing qualification or equivalent
• Level 3 Computer Sciences Qualification or Equivalent

Experience:

• Microsoft Office Applications
• Attended education for at least 1 year undertaking an ICT Qualification
• Previous IT experience

Please note that we no longer accept handwritten/paper applications and that the email address given on your application will be used for all correspondence regarding this post. We reserve the right to close a vacancy before the closing date if a sufficient number of applications have been received. Priority for vacancies at the Trust will be given to existing employees of Sherwood Forest Hospitals NHS Foundation Trust whose roles are currently at risk of redundancy due to organisational change.

If you would like this information in an alternative format or in a different language please contact us on 01623 622515 ext 3271.