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- Tasks: Research and write technical content to enhance building maintenance standards.
- Company: Join SFG20, the leader in building maintenance innovation.
- Benefits: Enjoy 26 days holiday, private medical insurance, and remote work options.
- Why this job: Make a real impact on building safety and quality of life.
- Qualifications: Experience in construction and strong technical writing skills required.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About us SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is simple, to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life.
How does this role help us achieve our mission The Technical Author plays a crucial role in helping our customers create and maintain safer buildings by providing technical expertise to both internal and external stakeholders, researching, and writing technical content to continually develop and expand the dynamic SFG20 library of maintenance schedules.
Key Responsibilities
- Carry out research to produce high-quality technical maintenance-related content, ensuring all documentation complies with technical, legislative and statutory requirements.
- Create SFG20 maintenance schedules and revise them regularly to align with changes in the industry, including schedule and task descriptions, maintenance actions, maintenance intervals and time taken to carry out listed maintenance.
- Conduct thorough reviews and edits of technical documents to ensure clarity, accuracy, and consistency.
- Collaborate with subject matter experts to ensure the accuracy and completeness of technical content.
- Participate in product design reviews and provide feedback from a documentation perspective.
- Provide technical advice to SFG20 colleagues and external parties.
- Organise and manage document repositories to ensure easy access and retrieval of technical information.
- Implement version control and document management best practices.
- Test documentation against practical use cases to ensure usability and effectiveness.
- Implement feedback from stakeholders and users to improve documentation quality continuously.
- Collation and analysis of technical issues, trends and updates.
- Stay abreast of relevant developments relating to the technical and safety aspects of the building services sector and best practices in technical writing.
Essential Criteria
- Demonstrable experience within the construction industry with significant experience in facilities management activities.
- Strong understanding of engineering principles, maintenance and legislative requirements for building services.
- Excellent technical writing and communication skills, with the ability to clearly explain complex technical concepts to varying audiences.
- A good understanding of Facilities Management (FM), including the day-to-day complexities and challenges of maintaining and managing assets.
- Familiarity with building handover documentation, such as operation and maintenance manuals, record drawings, manufacturers’ literature, and test and inspection certification.
- Ability to interpret legislation, standards, and best practice guides, as well as experience working with maintenance schedules and CAFM systems (SFG20 would be an advantage).
- The ability to communicate complex technical principles to a varied client base.
- Understanding of user needs and requirements to tailor documentation accordingly.
- Flexible and able to work on numerous documents in an organised and disciplined way.
- Excellent written and oral communication skills.
- Proficiency in Microsoft Office and Adobe Acrobat, and a high level of computer literacy.
Desirable Criteria
- Industry experience working as an engineer in a relevant discipline such as electrical or mechanical engineering, with design, installation and verification experience.
- Qualified to degree level or equivalent.
- OR Qualified as a technical author working in the construction industry or a similar environment, writing and maintaining operation and maintenance documents, specifications or manufacturer’s literature.
Additional Information
- All candidates must be able to demonstrate a pre-existing right to work and travel within the UK. We are unfortunately not able to offer sponsorship. Documentary evidence will be required.
- All offers are subject to satisfactory vetting and reference checks.
Our Benefits:
- 26 days holiday + Bank holidays + buy up to 5 days
- Private Medical insurance with BUPA
- Remote/Hybrid first policy
- Employee Assistance programme with WeCare
- Enhanced family leave
- Gym Discounts
- and more!
Equal opportunities for everyone
Diversity and inclusion are our priorities, and we’re ensuring we have lots of support so our people can grow at SFG20 and do their best work! We embrace diversity by fostering an inclusive environment where everyone feels welcome, safe and able to bring their whole self to work. We’re an equal opportunity employer. Applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or disability status. If there’s anything we can do to accommodate your specific situation, please let us know.
Technical Author - Building Fabric in Newcastle upon Tyne employer: SFG20
Contact Detail:
SFG20 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Author - Building Fabric in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to folks in the construction and facilities management sectors. Attend industry events or join online forums where you can connect with potential employers and learn about job openings before they hit the mainstream.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your technical writing samples, especially those related to building maintenance. This will give hiring managers a taste of what you can do and how you can contribute to SFG20's mission.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of engineering principles and maintenance requirements. Be ready to discuss how your experience aligns with SFG20’s goals and how you can help create safer buildings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the SFG20 team and contributing to our vision.
We think you need these skills to ace Technical Author - Building Fabric in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical writing experience and any relevant knowledge in facilities management. We want to see how you can explain complex concepts clearly, so don’t hold back on showcasing your expertise!
Tailor Your Application: Take a moment to customise your application for the Technical Author role. Mention specific experiences that align with our mission of making buildings safer and better. This shows us you’re genuinely interested in what we do!
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your content well. We appreciate a well-organised application that’s easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SFG20
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to building maintenance and facilities management. Be prepared to discuss engineering principles, maintenance schedules, and any relevant legislation. This will show that you understand the industry and can contribute effectively.
✨Showcase Your Writing Skills
Since the role involves a lot of technical writing, bring samples of your previous work or be ready to discuss your writing process. Highlight how you ensure clarity and accuracy in your documentation, as this is crucial for the Technical Author position.
✨Engage with Subject Matter Experts
Demonstrate your ability to collaborate by discussing how you've worked with subject matter experts in the past. Share examples of how you’ve gathered information and feedback to improve documentation quality, which is key for this role.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest developments in the building services sector. Being able to discuss current trends and best practices during your interview will show that you're proactive and genuinely interested in the field.
