At a Glance
- Tasks: Lead governance and compliance initiatives to enhance building maintenance standards.
- Company: Join SFG20, the industry leader in building maintenance innovation.
- Benefits: Enjoy 26 days holiday, private medical insurance, and remote work options.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Shape governance frameworks and make a real impact in a growing company.
- Qualifications: Experience with ISO standards and strong project management skills required.
About us
SFG20 is the industry standard for building maintenance, providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life.
About the role
The Governance & Assurance Manager will establish, own and continually improve SFG20's governance and compliance framework, supporting enterprise growth, customer assurance and regulatory obligations. The role will act as the central point of contact for customer due diligence, information governance and ISO management, ensuring SFG20 maintains the governance capability expected by enterprise and public sector customers while delivering and maintaining ISO 9001 and ISO 27001 certification following separation from BESA. This is a new role, providing the opportunity to build governance capability from the ground up.
Key Responsibilities
- Customer Assurance
- Own the end-to-end management of customer assurance activities including:
- Vendor Risk Assessments (VRAs)
- Security questionnaires
- Customer due diligence
- Compliance responses for bids and tenders
- Coordinate responses across internal functions, ensuring responses are accurate, consistent and delivered within customer deadlines.
- Maintain and continually improve the customer assurance knowledge base.
- ISO & Certification Management
- Lead the implementation, certification and ongoing maintenance of:
- ISO 9001
- ISO 27001
- Cyber Essentials/Cyber Essentials Plus
- Including:
- Internal audits
- Management reviews
- Corrective actions
- Continuous improvement
- External certification audits
- Annual surveillance audits
- Governance, Compliance & Risk
- Coordinate compliance activities across the business.
- Support supplier assurance activities.
- Maintain governance evidence and audit records.
- Ensure regulatory and contractual obligations are met.
- Support customer and external audits.
- Own governance policies, procedures and document control.
- Monitor compliance activities and produce management reporting.
- Promote good governance across the organisation.
- Compliance and internal processes for Data Protection.
About you
Essential
- Experience managing ISO 9001 and/or ISO 27001.
- Experience responding to customer security questionnaires or vendor assessments.
- Experience developing governance frameworks and policies.
- Strong project management skills.
- Excellent written communication.
- Ability to influence stakeholders across all levels.
- Strong organisational skills.
- Comfortable interpreting technical information for non-technical audiences.
Desirable
- ISO 9001 Lead Implementer or Internal Auditor.
- ISO 27001 Lead Implementer or Internal Auditor.
- Knowledge of Cyber Essentials Plus.
- Knowledge of GDPR.
- Experience with Loopio or similar proposal management software.
- Experience within SaaS, technology or enterprise software.
- Experience working with public sector customers.
Additional Information
All candidates must be able to demonstrate a pre-existing right to work and travel within the UK. We are unfortunately not able to offer sponsorship. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks.
Our Benefits:
- 26 days holiday + Bank holidays + buy up to 5 days
- Private Medical insurance with BUPA
- Remote/Hybrid first policy
- Employee Assistance programme with WeCare
- Enhanced Family Friendly Benefits
- Gym Discounts
- and more!
Equal opportunities for everyone
Diversity and inclusion are our priorities, and we’re ensuring we have lots of support so our people can grow at SFG20 and do their best work! We embrace diversity by fostering an inclusive environment where everyone feels welcome, safe and able to bring their whole self to work. We’re an equal opportunity employer. Applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If there’s anything we can do to accommodate your specific situation, please let us know.
Governance & Assurance Manager in Manchester employer: SFG20
At SFG20, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the field of building maintenance. Our remote Software Developer role offers a dynamic work culture where your contributions directly impact the safety and sustainability of built environments. With a strong commitment to professional growth, we provide mentorship and training opportunities, ensuring you thrive in your career while enjoying a healthy work-life balance with generous holiday allowances.
StudySmarter Expert Advice🤫
We think this is how you could land Governance & Assurance Manager in Manchester
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like SFG20 looking for candidates who are engaged and informed.
We think you need these skills to ace Governance & Assurance Manager in Manchester
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at SFG20. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at SFG20
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with SFG20’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
