At a Glance
- Tasks: Provide top-notch customer service and maintain store presentation at St Marys Stadium.
- Company: Join the vibrant team at Southampton Football Club.
- Benefits: Competitive hourly rate, learning opportunities, and a supportive work environment.
- Other info: Promote inclusivity and be part of a team that values diversity.
- Why this job: Be part of an exciting atmosphere while gaining valuable retail experience.
- Qualifications: Customer service skills and flexibility to work as needed.
The predicted salary is between 9.9 - 12.1 £ per hour.
Location: St Marys Stadium
Hours: As and when required
Contract Type: Casual
Criminal Record Check: Basic
To offer our fans the highest level of customer service whilst ensuring that the store is maintained to the highest standards of merchandising, presentation and product availability.
You will greet, serve and assist customers in a friendly, courteous, and professional manner while remaining on hand to offer advice and answer questions about products, prices, stock availability and any special promotions that may be running. Ensuring you are fully briefed on all product availability and new stock coming in, you will be confident in maintaining and replenishing the shop floor and ensuring the environment is clean, tidy and well presented at all times.
We are looking for candidates who have excellent customer service skills and are proactive, enthusiastic team players. You will be well presented and will have the flexibility to attend work when needed.
Essential Experience
- Experience of working within a customer focused environment would be a distinct advantage.
- Experience of handling cash.
Essential Skills
- Can demonstrate excellent customer service skills.
- Must be flexible to attend work as and when required.
- Trustworthy and reliable.
- Excellent computer literacy skills are essential.
- Must have excellent verbal communication skills.
- Be a proactive team player.
- A well-presented individual.
If you are successful you can look forward to a healthy benefits package:
- A competitive hourly rate.
- Opportunity to work for a successful club.
- Working in an environment with strong core values.
- Learning and development opportunities.
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and we expect everyone to share this commitment. You will be required to adhere to all relevant policies and uphold the Club’s commitment to safeguarding children, young people and adults at risk and to ensure that Southampton Football Club is free from discrimination and harassment.
The post holder will demonstrate a strong commitment to equality, diversity, and inclusion, supporting the organisation’s strategic aims to remove barriers and address inequality. You will play an active role in promoting an inclusive, discrimination-free environment that ensures fair access to opportunities and resources.
Southampton Football Club promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
Employment is subject to the provision of proof of eligibility to work in the UK. Southampton Football Club recognises that the safety and protection of those children and young people in day to day contact with the Club is paramount. We are committed to creating a safe culture for all.
Casual Retail Assistant in Southampton employer: SFC Southampton Football Club Limited
SFC Southampton Football Club Limited provides a vibrant work culture with a strong emphasis on teamwork and professional development. Employees enjoy competitive pay and flexible hours, making it an attractive place to work in the sports industry.
Contact Details:
SFC Southampton Football Club Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Retail Assistant in Southampton
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Casual Retail Assistant in Southampton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to SFC Southampton Football Club Limited:Don’t forget to personalise your application for SFC Southampton Football Club Limited! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at SFC Southampton Football Club Limited
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that SFC Southampton Football Club Limited offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at SFC Southampton Football Club Limited and contribute positively during your temporary stint.
