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For Companies At a Glance
- Tasks: Build strong client relationships and deliver high-quality results.
- Company: Join a dynamic team in the business tourism sector.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Shape client satisfaction and business performance while making a real impact.
- Qualifications: Experience in business tourism and excellent communication skills required.
- Other info: Proactive environment with opportunities to improve processes and develop your career.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced Senior Client Account Manager to join our growing team. This is a full-time role for someone who thrives on building strong client relationships and delivering high-quality, insight-led results. However, a part-time, remote and/or hybrid working model could also be considered for the right candidate.
In this role, you’ll be the key point of contact for a portfolio of clients, understanding their objectives, translating their needs into action, and ensuring they receive exceptional value from our services. You’ll manage and oversee the lead qualification process, collaborate closely with colleagues across the business, and support the sales team through clear, compelling reporting and presentations that demonstrate progress and impact. You’ll also play an active role in shaping how we work - contributing ideas, improving processes, and helping us continually raise the bar for client satisfaction and business performance.
What We Are Looking For:
- Strong experience in business tourism - sales, research or lead generation - paired with a strong customer focus and a knowledge of the Association market.
- Fluency in English, with the ability to communicate confidently and professionally in both languages, written and spoken. Other language skills would be a bonus.
- Excellent communication and interpersonal skills, with a natural ability to build trust and long-term client relationships.
- Strong organisation and project management skills, with confidence juggling multiple priorities and deadlines.
- A strategic and analytical mindset, able to assess opportunities and tailor solutions to client needs.
- A proactive, results-driven approach and a genuine commitment to professional development.
- Confidence using Microsoft Office and CRM tools; data analysis skills are a bonus.
Senior Client Account Manager in Alderley Edge employer: SFA-Connect
Contact Detail:
SFA-Connect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Account Manager in Alderley Edge
✨Tip Number 1
Network like a pro! Get out there and connect with people in the business tourism sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in lead generation and client management. Use specific examples to demonstrate how you've delivered results in the past – numbers speak volumes!
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their objectives and think about how you can add value. This will not only impress them but also help you tailor your responses to show you’re the perfect fit for their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand. So, go ahead and submit your application – we can’t wait to meet you!
We think you need these skills to ace Senior Client Account Manager in Alderley Edge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in business tourism and client management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since this role is all about building strong client relationships, it’s crucial to demonstrate your excellent communication skills. Use clear and professional language in your application, and don’t forget to mention any experience you have in presenting or reporting.
Highlight Your Organisational Skills: We’re looking for someone who can juggle multiple priorities, so make sure to mention any project management experience you have. Share examples of how you’ve successfully managed deadlines and kept everything on track in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SFA-Connect
✨Know Your Clients
Before the interview, research the company’s client portfolio and understand their key objectives. This will help you demonstrate your ability to build strong client relationships and show that you’re already thinking about how to deliver exceptional value.
✨Showcase Your Experience
Prepare specific examples from your past roles in business tourism, sales, or lead generation. Highlight how you’ve successfully managed client accounts and contributed to their satisfaction. Use metrics where possible to quantify your impact.
✨Master the Art of Communication
Practice articulating your thoughts clearly and confidently. Since excellent communication is crucial for this role, consider doing mock interviews with a friend or using video tools to refine your delivery and ensure you come across as professional and engaging.
✨Be Proactive and Strategic
Think about how you can contribute to improving processes and client satisfaction. Prepare ideas or strategies that you could implement in the role. This shows that you’re not just looking to fill a position but are genuinely interested in shaping the future of the company.
