At a Glance
- Tasks: Lead a team of engineers in maintaining customer network stability and performance.
- Company: Growing managed services organisation with a focus on technology and teamwork.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Dynamic 24/7 NOC environment with excellent career development opportunities.
- Why this job: Step into a leadership role while staying close to cutting-edge networking technologies.
- Qualifications: Experience in network operations and strong communication skills required.
The predicted salary is between 36000 - 60000 € per year.
SF Technology is working with a growing managed services organisation to recruit a NOC Team Leader to join their Network Operations team based in Bolton. This is a great opportunity for an experienced Senior NOC Engineer, Network Operations Engineer, or Shift Lead looking to step into a leadership role while remaining close to the technology.
You’ll lead a team of Tier 2 engineers responsible for maintaining the stability and performance of customer network environments within a fast-paced 24/7 operations centre. The position combines technical understanding, operational oversight, and team leadership, ensuring high service standards and strong customer outcomes.
The Role
As NOC Team Leader, you will oversee the day-to-day operation of the Network Operations Centre while supporting and developing a team of engineers delivering managed network services to multiple customers.
- Leading, coaching, and supporting a team of Tier 2 NOC engineers
- Overseeing daily NOC workflows and ensuring SLA performance
- Supporting incident management and technical escalations
- Monitoring network environments and assisting with troubleshooting when required
- Ensuring effective shift handovers and operational continuity
- Producing operational and customer reports using IT service management systems
- Supporting training and development within the engineering team
- Building strong relationships with internal stakeholders and customers
Skills & Experience
We’re looking for someone with a strong background in network operations or managed services who is ready to step into a leadership role. Key requirements include:
- Experience working within a Network Operations Centre (NOC) environment
- Strong understanding of network infrastructure (routers, switches, firewalls)
- Experience supporting customer networks within an MSP or service delivery environment
- Excellent communication skills and ability to work with both technical teams and customers
- Experience mentoring or supporting junior engineers (leadership experience desirable but not essential)
- Ability to remain calm under pressure and manage multiple operational priorities
- Exposure to technologies such as Cisco, Juniper, or other enterprise networking platforms would be beneficial.
This is an office-based role in Bolton NOC environment operating 24/7. Occasional flexibility may be required to support operational needs or incidents.
Security Requirements
Due to the nature of the environments supported, successful candidates will need to pass enhanced security vetting. This includes background checks and typically requires a minimum of 10 years UK residency.
The Opportunity
This role offers the chance to step into a technical leadership position within a growing managed services environment, working with modern networking technologies and supporting a wide range of customer infrastructures. You’ll have the opportunity to shape team performance, influence operational processes, and further develop your leadership skills within a supportive and collaborative engineering environment.
If you’re a Senior NOC Engineer or Network Operations professional looking to progress into leadership, we’d love to hear from you. Apply now or contact SF Technology for more information.
Network Operations Center Team Lead in Bolton employer: SF Technology Solutions
SF Technology is an exceptional employer, offering a dynamic work environment in Bolton where innovation meets collaboration. As a NOC Team Leader, you'll not only lead a talented team of engineers but also enjoy comprehensive benefits and opportunities for professional growth within a supportive culture that values technical expertise and leadership development. Join us to make a meaningful impact in a fast-paced managed services organisation dedicated to delivering high-quality network solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Center Team Lead in Bolton
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online webinars to connect with others in the field. This can lead to valuable referrals and insights about job openings.
✨Tip Number 2
Show off your skills in real-time! Consider setting up a personal project or contributing to open-source initiatives that showcase your network operations expertise. This gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common scenarios you might face as a NOC Team Leader, like incident management or team dynamics. Practising your responses can help you feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Network Operations Center Team Lead in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in network operations and any leadership roles you've had. We want to see how you fit into our NOC Team Leader role!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Don’t forget to mention your technical skills and any mentoring experience you have.
Showcase Your Technical Skills:Since this role is all about network operations, make sure to highlight your understanding of network infrastructure and any relevant technologies like Cisco or Juniper. We love seeing candidates who can demonstrate their technical prowess!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SF Technology Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of network infrastructure, especially routers, switches, and firewalls. Be prepared to discuss specific technologies like Cisco or Juniper, as well as any relevant experiences you've had in a NOC environment.
✨Showcase Your Leadership Skills
Even if you haven't held a formal leadership role, think about times you've mentored or supported junior engineers. Be ready to share examples of how you've led a team or contributed to their development, as this will demonstrate your potential as a NOC Team Leader.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills under pressure. Think of scenarios where you've had to manage multiple priorities or troubleshoot network issues. Practising these responses can help you articulate your thought process clearly during the interview.
✨Build Rapport with Interviewers
Remember, communication is key! Engage with your interviewers by asking insightful questions about the team dynamics and operational processes. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
