SF Technology Partners is seeking a Head of Customer Success in Birmingham to own and scale the customer journey from onboarding to renewal. You will work with Sales, Marketing, Operations, Tech and Product to embed automation that elevates service levels and continuity.
The role demands experience building customer success strategy from the ground up within a product-focused tech business, such as SaaS or FinTech, and a track record of strong NPS/CSAT improvements.
#J-18808-Ljbffr
Head of Customer Success | Data-Driven Growth Leader (Hybrid) in Birmingham employer: SF Technology Partners
SF Technology Partners is an exceptional employer located in Birmingham, offering a dynamic work culture that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, making it an ideal place for those looking to make a meaningful impact in the SaaS industry. Our hybrid work model ensures flexibility while maintaining a supportive team environment, allowing you to thrive both personally and professionally.
