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- Tasks: Lead a team of engineers in maintaining customer network stability and performance.
- Company: Growing managed services organisation with a focus on technology and teamwork.
- Benefits: Competitive salary, benefits, and opportunities for professional growth.
- Why this job: Step into a leadership role while working with modern networking technologies.
- Qualifications: Experience in network operations and strong communication skills required.
- Other info: Dynamic 24/7 NOC environment with excellent career development opportunities.
The predicted salary is between 36000 - 54000 £ per year.
Location: Bolton (office-based)
Salary: £45,000 benefits
Type: Permanent
SF Technology is working with a growing managed services organisation to recruit a NOC Team Leader to join their Network Operations team based in Bolton. This is a great opportunity for an experienced Senior NOC Engineer, Network Operations Engineer, or Shift Lead looking to step into a leadership role while remaining close to the technology.
You will lead a team of Tier 2 engineers responsible for maintaining the stability and performance of customer network environments within a fast-paced 24/7 operations centre. The position combines technical understanding, operational oversight, and team leadership, ensuring high service standards and strong customer outcomes.
The Role
As NOC Team Leader, you will oversee the day-to-day operation of the Network Operations Centre while supporting and developing a team of engineers delivering managed network services to multiple customers. Key responsibilities include:
- Leading, coaching, and supporting a team of Tier 2 NOC engineers
- Overseeing daily NOC workflows and ensuring SLA performance
- Supporting incident management and technical escalations
- Monitoring network environments and assisting with troubleshooting when required
- Ensuring effective shift handovers and operational continuity
- Producing operational and customer reports using IT service management systems
- Supporting training and development within the engineering team
- Building strong relationships with internal stakeholders and customers
Skills & Experience
We are looking for someone with a strong background in network operations or managed services who is ready to step into a leadership role. Key requirements include:
- Experience working within a Network Operations Centre (NOC) environment
- Strong understanding of network infrastructure (routers, switches, firewalls)
- Experience supporting customer networks within an MSP or service delivery environment
- Excellent communication skills and ability to work with both technical teams and customers
- Experience mentoring or supporting junior engineers (leadership experience desirable but not essential)
- Ability to remain calm under pressure and manage multiple operational priorities
- Exposure to technologies such as Cisco, Juniper, or other enterprise networking platforms would be beneficial.
Working Environment
Office-based role in Bolton NOC environment operating 24/7. Occasional flexibility may be required to support operational needs or incidents.
Security Requirements
Due to the nature of the environments supported, successful candidates will need to pass enhanced security vetting. This includes background checks and typically requires a minimum of 10 years UK residency.
The Opportunity
This role offers the chance to step into a technical leadership position within a growing managed services environment, working with modern networking technologies and supporting a wide range of customer infrastructures. You will have the opportunity to shape team performance, influence operational processes, and further develop your leadership skills within a supportive and collaborative engineering environment.
If you are a Senior NOC Engineer or Network Operations professional looking to progress into leadership, we would love to hear from you. Apply now or contact SF Technology for more information.
Senior NOC Engineer employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior NOC Engineer
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online webinars to connect with others in the field. You never know who might have a lead on your next opportunity.
✨Tip Number 2
Showcase your skills! Create a personal project or contribute to open-source initiatives that highlight your expertise in network operations. This can really make you stand out during interviews.
✨Tip Number 3
Prepare for technical interviews by brushing up on your knowledge of network infrastructure. Be ready to discuss your experience with routers, switches, and firewalls, as well as any troubleshooting scenarios you've handled.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior NOC Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in network operations and any leadership roles you've had. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Technical Skills: Since this role is all about network operations, make sure to mention specific technologies you've worked with, like Cisco or Juniper. We want to know what tools you’re comfortable using and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at SF Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of network infrastructure, especially routers, switches, and firewalls. Be ready to discuss your experience with technologies like Cisco or Juniper, as this will show your technical prowess and readiness for the role.
✨Showcase Your Leadership Skills
Even if you haven't held a formal leadership position, think of examples where you've mentored or supported junior engineers. Highlighting these experiences will demonstrate your potential to lead the NOC team effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you handle pressure and manage multiple priorities. Prepare specific examples from your past experiences where you successfully navigated challenging situations in a NOC environment.
✨Communicate Clearly and Confidently
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Be prepared to explain complex technical concepts in a way that non-technical stakeholders can understand, showcasing your ability to bridge the gap between tech and customer needs.