At a Glance
- Tasks: Manage scheduling and coordination for engineers, ensuring timely updates and communication.
- Company: Join a dynamic team at SF Recruitment, dedicated to efficient service delivery.
- Benefits: Enjoy a permanent position with opportunities for growth in a supportive environment.
- Why this job: Perfect for organized individuals who thrive in fast-paced settings and love problem-solving.
- Qualifications: Previous experience in scheduling and planning is essential; strong communication skills are a must.
- Other info: Ideal for candidates in Mansfield and surrounding areas; immediate start available!
The predicted salary is between 24000 - 36000 £ per year.
SF Recruitment is currently recruiting for a Scheduling Administrator on a permanent basis. We are seeking a highly organised and efficient Sheduling Administrator to join our client based in Mansfield. We are looking for a candidate with strong scheduling, planning and coordinating experience ideally supporting engineers. This would be a fantastic role for candidates based in Mansfield, Sutton In Ashfield, Mansfield Woodhouse and the surrounding areas. Previous experience within a Scheduling and planning role is essential. We are looking for a candidate to get started ASAP! Responsibilities: – Log and distribute reactive calls to engineers in line with SLAs/KPIs. – Liaise with site engineers to ensure jobs are responded to and updated in real time. – Process completed paperwork and action additional required where applicable. – Liaise with the customer to ensure all updates are communicated effectively. – Ensure completed calls are costed in accordance with contract terms. – Supporting in the preparation of reports – Communication with customer to book in all work and provide updates, allocation of work to the engineer & follow-up to close the job/further action as required. – Liaising with regional engineers -Diary management for engineers – Build strong relationships with field service team and customers to promote organic growth. – Ensure all Service/support calls (corrective and preventive) are logged and processed correctly on the system and ensure their timely completion within prescribed timescales. – Preparing documents, – Chasing parts – Updating bespoke system – Any ad-hoc tasks/ support – Data entry – Liaising with clients & contractors – General office admin duties – Maintaining the relevant daily and monthly reports – General admin ad hoc tasks within the department Qualifications: Previous experience as a Administrator Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Strong organisational and time management skills Excellent written and verbal communication skills Ability to prioritize tasks and work independently Discretion and ability to handle confidential information Working Hours: Monday – Friday 8.00 AM – 5.00 PM Salary; £26,000 – £29,000 If you are interested in the role and feel you have the relevant experience please apply online
Scheduling Administrator employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Administrator
✨Tip Number 1
Familiarize yourself with scheduling software and tools commonly used in the industry. Being proficient in these systems can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 2
Highlight your experience in coordinating and planning, especially if you've worked with engineers before. Be prepared to discuss specific examples of how you've successfully managed schedules and resolved conflicts.
✨Tip Number 3
Demonstrate your communication skills by preparing to discuss how you've effectively liaised with both customers and field teams in past roles. Strong communication is key in this position, so showcasing your ability to build relationships will be beneficial.
✨Tip Number 4
Research the company and its values to understand what they prioritize in their scheduling processes. Tailoring your approach to align with their goals can help you stand out as a candidate who is genuinely interested in contributing to their success.
We think you need these skills to ace Scheduling Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your scheduling, planning, and coordinating experience. Emphasize any previous roles where you supported engineers or managed diaries.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Scheduling Administrator role. Mention specific examples of how you've successfully managed schedules and communicated with teams in the past.
Highlight Relevant Skills: Clearly outline your skills related to logging calls, liaising with engineers, and managing customer communications. Use keywords from the job description to demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at SF Recruitment
✨Show Your Organisational Skills
As a Scheduling Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed schedules or coordinated tasks. This will demonstrate your ability to handle the responsibilities of the role.
✨Familiarise Yourself with SLAs and KPIs
Understanding Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) is crucial for this position. Be ready to discuss how you've worked with these metrics in previous roles and how you can apply that knowledge to ensure efficient scheduling.
✨Highlight Your Communication Skills
Effective communication is essential for liaising with engineers and customers. Prepare to share instances where your communication skills helped resolve issues or improved workflow, showcasing your ability to build strong relationships.
✨Demonstrate Problem-Solving Abilities
In scheduling, unexpected issues can arise. Think of examples where you had to think on your feet to solve a scheduling conflict or adapt to changes quickly. This will show your potential employer that you can handle the dynamic nature of the role.