Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support a busy team by processing customer orders and managing logistics.
- Company: Join a dynamic team in Runcorn during peak seasonal demand.
- Benefits: Earn £12.80 per hour with a pay increase scheduled for April 2026.
- Why this job: Make a real impact on customer satisfaction in a fast-paced environment.
- Qualifications: Strong IT skills, customer service experience, and a proactive attitude.
- Other info: Engaging work environment with opportunities to develop your skills.
The predicted salary is between 10 - 16 £ per hour.
Location: Runcorn
Duration: 6 months (seasonal cover)
Hours: 7:00am – 3:00pm (30-minute lunch) – 37.5 hours per week
Pay Rate: £12.80 per hour (rate increase scheduled for April 2026)
We are recruiting for a Customer Service Administrator to join a busy team in Runcorn on a 6-month temporary basis to support during peak seasonal demand.
Key Responsibilities- Administration and processing of customer orders and site-related information
- Booking in hauliers, managing vehicle movements, and coordinating dispatch
- Preparing and processing documentation for UK and European orders
- Handling inbound and outbound customer calls
- Monitoring and ensuring logistical requirements are met by the partners
- Managing customer service queries efficiently through to resolution, escalating where required to site and commercial teams
- Personable, confident, and customer-focused
- Strong IT skills, including Microsoft Office, with excellent attention to detail
- Proven organisational, time management, and customer service experience
- A proactive team player who is eager to support colleagues
- Previous experience preparing export documentation and arranging bookings is desirable
- Professional and committed to high standards of conduct and workplace behaviours
This role is ideal for proactive individuals who thrive in a customer-oriented setting and possess strong organisational administrative abilities. The position offers an engaging work environment where your skills will directly impact client satisfaction and operational success.
CUSTOMER SERVICE ADMINISTRATOR in Runcorn employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CUSTOMER SERVICE ADMINISTRATOR in Runcorn
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This not only shows your enthusiasm but also helps you gauge if the job is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace CUSTOMER SERVICE ADMINISTRATOR in Runcorn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and administrative skills. We want to see how you’ve handled customer queries and managed orders in the past, so don’t hold back on those details!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show us your personality and explain why you’re the perfect fit for our team. Mention specific examples of how you’ve excelled in similar roles.
Show Off Your IT Skills: Since strong IT skills are key for this role, make sure to mention your proficiency with Microsoft Office and any other relevant software. We love seeing candidates who are tech-savvy and detail-oriented!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SF Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you handle customer queries and resolve issues, as this role is all about keeping clients happy and satisfied.
✨Show Off Your IT Skills
Since strong IT skills are a must, make sure you can confidently talk about your experience with Microsoft Office and any other relevant software. Maybe even prepare a few examples of how you've used these tools in past roles to improve efficiency.
✨Demonstrate Your Organisational Skills
Prepare to share specific instances where your organisational abilities made a difference. Think about times when you managed multiple tasks or prioritised effectively, especially in a busy environment like customer service.
✨Be Personable and Confident
This role requires a friendly and confident approach. Practice your communication skills and be ready to engage with the interviewer. A positive attitude can go a long way in showing that you're the right fit for their team.
