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- Tasks: Lead engaging workshops to help clients design their customer journey.
- Company: Top consultancy known for innovative client solutions.
- Benefits: Competitive pay, remote work flexibility, and international travel opportunities.
- Why this job: Make a real difference in customer engagement strategies for leading enterprises.
- Qualifications: Experience in facilitation and strong understanding of customer experience principles.
- Other info: Dynamic role with opportunities for professional growth and diverse stakeholder interaction.
The predicted salary is between 36000 - 60000 £ per year.
A leading consultancy is seeking an experienced workshop facilitator in the United Kingdom to lead client-facing workshops focused on customer lifecycle and messaging design. This role demands expertise in facilitating in-person, hybrid, and remote sessions that support enterprise clients in visualizing and strategizing their customer journey.
Key qualifications include:
- Substantial experience in facilitation
- A strong grasp of customer experience principles
- The ability to guide diverse stakeholder groups
The role offers competitive compensation with flexibility to work remotely and travel internationally.
Remote Enterprise Customer Engagement Workshop Lead employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Enterprise Customer Engagement Workshop Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your facilitation skills! Set up mock workshops with friends or colleagues to refine your approach. This will not only boost your confidence but also help you showcase your expertise during interviews.
✨Tip Number 3
Tailor your pitch! When you get the chance to speak with potential employers, make sure to highlight your experience in customer engagement and how it aligns with their needs. Show them you understand their challenges and can provide solutions.
✨Tip Number 4
Don't forget to check our website for openings! We often have roles that match your skills, and applying directly through us can give you an edge. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Remote Enterprise Customer Engagement Workshop Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your experience in facilitating workshops and your understanding of customer lifecycle principles. We want to see how your skills align with what we’re looking for!
Showcase Your Experience: Don’t just list your previous roles; tell us about specific workshops you’ve led and the impact they had. Use examples that demonstrate your ability to engage diverse stakeholders and create effective customer journeys.
Be Authentic: Let your personality shine through in your application. We value authenticity, so don’t be afraid to share your passion for customer experience and workshop facilitation. It helps us get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. We can’t wait to hear from you!
How to prepare for a job interview at SF Recruitment
✨Know Your Customer Journey
Make sure you have a solid understanding of customer lifecycle principles. Be prepared to discuss how you've successfully facilitated workshops that helped clients visualise their customer journey. Use specific examples from your past experiences to demonstrate your expertise.
✨Showcase Your Facilitation Skills
During the interview, highlight your facilitation techniques. Whether it's in-person, hybrid, or remote, share how you engage diverse stakeholder groups and keep them involved. Consider preparing a brief scenario where you can illustrate your approach to managing group dynamics.
✨Research the Consultancy
Familiarise yourself with the consultancy's values, recent projects, and their approach to customer engagement. This will not only help you tailor your responses but also show your genuine interest in the company and its mission.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their current client challenges or future projects. This shows that you're not just interested in the role, but also in how you can contribute to their success.
