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For Companies At a Glance
- Tasks: Lead and optimise pharmacy operations across multiple sites for exceptional patient experiences.
- Company: Dynamic retail pharmacy with a focus on innovation and growth.
- Benefits: Attractive salary, car allowance, private healthcare, and bonus opportunities.
- Why this job: Make a real impact in a senior leadership role while driving change and innovation.
- Qualifications: 10+ years in retail pharmacy operations with strong leadership and strategic skills.
- Other info: Join a fast-paced environment with opportunities for professional development.
The predicted salary is between 60000 - 84000 £ per year.
The Head of Pharmacy Operations will lead, manage, and optimise the performance of our pharmacy estate across the Midlands and Northwest. This senior role combines strategic leadership with hands-on operational oversight, ensuring operational excellence, regulatory compliance, commercial growth, and outstanding patient and customer experiences. The role is responsible for driving performance, innovation, and team development across multiple sites.
Key Responsibilities
- Develop and execute the pharmacy operations strategy in line with overall business objectives.
- Lead day-to-day operations across all branches, ensuring efficiency, profitability, and regulatory compliance.
- Identify and implement growth opportunities, including branch expansion, digital initiatives, clinical services, and e-commerce.
- Oversee budgets, P&L performance, cost management, and financial reporting.
- Build and lead high-performing teams, providing coaching, development, and performance management for area and branch managers, pharmacists, and support staff.
- Ensure consistent patient-centred service delivery and a high-quality customer experience.
- Monitor market trends, competitor activity, and customer behaviour to inform strategic decisions.
- Maintain robust compliance with pharmacy legislation, professional standards, and internal policies.
Key Requirements
- Minimum 10 years' experience in retail pharmacy operations, including at least 5 years in a senior leadership role.
- Proven track record of multi-site management and delivering commercial and operational improvements.
- Strong leadership and people management skills, with the ability to motivate and develop teams.
- Strategic thinker with strong analytical and commercial acumen.
- Deep understanding of pharmacy operations, regulatory frameworks, and supply chain processes.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to drive change, implement processes, and deliver results in a regulated, fast-paced environment.
Benefits & Perks
- Competitive salary of £100,000 per annum + Bonus opportunities
- Car allowance
- Private healthcare
- Senior leadership role with responsibility for multiple pharmacy sites
To apply for this role, please submit your CV and a covering letter outlining your relevant experience and leadership achievements.
Head Of Pharmacy Operations in Lichfield employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Pharmacy Operations in Lichfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmacy sector and let them know you're on the hunt for a Head of Pharmacy Operations role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their challenges and think about how your experience can help them grow. This will show that you're not just interested in the job, but genuinely invested in their success.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've driven performance and developed teams in your previous roles. This will highlight your strategic thinking and people management skills, which are crucial for this position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head Of Pharmacy Operations in Lichfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Pharmacy Operations role. Highlight your experience in retail pharmacy operations and any leadership roles you've held. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strategic thinking and people management skills. Tell us about your achievements and how you can drive performance and innovation in our pharmacy estate.
Showcase Your Leadership Style: We’re looking for someone who can build and lead high-performing teams. In your application, share examples of how you've motivated and developed teams in the past. We love to see real-life stories that demonstrate your leadership style!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for.
How to prepare for a job interview at SF Recruitment
✨Know Your Stuff
Make sure you’re well-versed in the specifics of pharmacy operations, especially in a retail context. Brush up on regulatory compliance and recent market trends in the Midlands and Northwest. This will show that you’re not just a leader but also someone who understands the nitty-gritty of the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve motivated staff or implemented changes that improved performance. Be ready to discuss your approach to coaching and developing high-performing teams, as this is crucial for the role.
✨Strategic Thinking is Key
Be prepared to talk about your strategic vision for pharmacy operations. Think about how you would identify growth opportunities and implement digital initiatives. Having a clear plan or ideas on how to drive commercial growth will impress the interviewers.
✨Engage with Questions
Don’t forget to ask insightful questions during the interview. Inquire about the company’s current challenges in pharmacy operations or their vision for future growth. This shows your genuine interest in the role and helps you gauge if the company aligns with your career goals.
