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For Companies At a Glance
- Tasks: Provide 1st and 2nd line IT support and manage user accounts.
- Company: Join a growing manufacturing business modernising its tech infrastructure.
- Benefits: Enjoy autonomy, flexibility, and opportunities for professional growth.
- Why this job: Be part of a dynamic team with real project involvement and impact.
- Qualifications: Solid IT support experience and knowledge of Microsoft 365 required.
- Other info: Ideal for proactive individuals eager to support both daily tasks and projects.
The predicted salary is between 28800 - 48000 £ per year.
A growing manufacturing business is looking for a hands-on IT Technician to support its internal IT systems and help drive infrastructure improvements. This is a varied role offering the chance to take ownership of day-to-day support while contributing to future upgrades and a major site consolidation project.
What you'll be doing:
- Provide 1st and 2nd line support to users across hardware, Microsoft 365, connectivity, and business applications.
- Manage user accounts, permissions, and devices (Teams, SharePoint, Exchange, Intune, MFA).
- Maintain on-premise infrastructure including servers, networking, backups, and patching.
- Act as the go-to IT contact for daily issues, escalating only when needed.
- Support the migration from two Bradford sites to a new consolidated Leeds location.
- Maintain documentation and help improve internal IT processes and knowledge sharing.
What you'll need:
- Solid experience in a hands-on IT support or technician role.
- Strong knowledge of Microsoft 365, Windows OS, and user/device support.
- Comfortable managing infrastructure basics: servers, networking, backups, MFA.
- Confident working independently and supporting non-technical users.
- Proactive, organised, and eager to support both BAU and project work.
- Any exposure to manufacturing or site migrations is a bonus.
What you'll get in return:
- A key role in a growing and modernising tech team.
- Varied, hands-on workload with real project involvement.
- Autonomy, flexibility, and support from leadership to improve systems.
- Opportunity to grow with the business as IT capability expands.
Interested? Apply now to find out more, or reach out for a confidential chat.
IT Technician employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365 and Windows OS. Being able to discuss your hands-on experience with these tools during an interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Highlight any previous experience you have with site migrations or working in a manufacturing environment. This can set you apart from other candidates and demonstrate that you understand the unique challenges of the role.
✨Tip Number 3
Prepare to discuss how you've managed user accounts and permissions in past roles. Providing specific examples of how you've supported non-technical users can showcase your ability to communicate effectively and provide excellent customer service.
✨Tip Number 4
Research the company and its current IT infrastructure. Being able to suggest potential improvements or express your enthusiasm for their upcoming projects during the interview can demonstrate your proactive attitude and genuine interest in the role.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Microsoft 365 and infrastructure management. Use specific examples that demonstrate your hands-on skills and ability to manage user accounts and devices.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your proactive approach and how your experience aligns with the responsibilities outlined in the job description, especially regarding site migrations and supporting non-technical users.
Showcase Relevant Skills: Clearly list your technical skills related to the job, such as knowledge of Windows OS, server management, and backup processes. Highlight any experience you have with documentation and improving IT processes, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at SF Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with IT support, particularly with Microsoft 365 and Windows OS. Highlight specific examples where you've successfully resolved issues or improved systems.
✨Demonstrate Problem-Solving Abilities
Expect to face scenario-based questions that assess your troubleshooting skills. Think of past experiences where you had to manage user accounts or resolve connectivity issues, and be ready to explain your thought process.
✨Emphasise Your Proactivity
The role requires someone who is proactive and organised. Share instances where you took the initiative to improve processes or support users without being prompted, especially in a busy environment.
✨Prepare for Questions on Site Migrations
If you have any experience with site migrations or working in a manufacturing environment, make sure to bring it up. Companies value candidates who can relate their experience to the specific challenges they face.
