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- Tasks: Lead and optimise pharmacy operations across multiple sites in the Midlands and Northwest.
- Company: Join a leading retail pharmacy with a focus on innovation and patient care.
- Benefits: Enjoy a competitive salary, car allowance, private healthcare, and bonus opportunities.
- Why this job: Make a real impact in pharmacy operations while developing high-performing teams.
- Qualifications: 10+ years in retail pharmacy operations with strong leadership experience.
- Other info: Drive change in a fast-paced environment with excellent career growth potential.
The predicted salary is between 72000 - 84000 £ per year.
The Head of Pharmacy Operations will lead, manage, and optimise the performance of our pharmacy estate across the Midlands and Northwest. This senior role combines strategic leadership with hands-on operational oversight, ensuring operational excellence, regulatory compliance, commercial growth, and outstanding patient and customer experiences. The role is responsible for driving performance, innovation, and team development across multiple sites.
Key Responsibilities
- Develop and execute the pharmacy operations strategy in line with overall business objectives.
- Lead day-to-day operations across all branches, ensuring efficiency, profitability, and regulatory compliance.
- Identify and implement growth opportunities, including branch expansion, digital initiatives, clinical services, and e-commerce.
- Oversee budgets, P&L performance, cost management, and financial reporting.
- Build and lead high-performing teams, providing coaching, development, and performance management for area and branch managers, pharmacists, and support staff.
- Ensure consistent patient-centred service delivery and a high-quality customer experience.
- Monitor market trends, competitor activity, and customer behaviour to inform strategic decisions.
- Maintain robust compliance with pharmacy legislation, professional standards, and internal policies.
Key Requirements
- Minimum 10 years' experience in retail pharmacy operations, including at least 5 years in a senior leadership role.
- Proven track record of multi-site management and delivering commercial and operational improvements.
- Strong leadership and people management skills, with the ability to motivate and develop teams.
- Strategic thinker with strong analytical and commercial acumen.
- Deep understanding of pharmacy operations, regulatory frameworks, and supply chain processes.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to drive change, implement processes, and deliver results in a regulated, fast-paced environment.
Benefits & Perks
- Competitive salary of £100,000 per annum
- Bonus opportunities
- Car allowance
- Private healthcare
- Senior leadership role with responsibility for multiple pharmacy sites
To apply for this role, please submit your CV and a covering letter outlining your relevant experience and leadership achievements.
Head of Pharmacy Operations employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Pharmacy Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmacy sector and let them know you're on the hunt for a Head of Pharmacy Operations role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their current challenges and think about how your experience can help them achieve their goals. This will show that you're not just interested in the role, but also in contributing to their success.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've driven performance and developed teams in your previous roles. This is crucial for a senior position like Head of Pharmacy Operations, so make sure your anecdotes are sharp and relevant.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your CV polished and hit that apply button!
We think you need these skills to ace Head of Pharmacy Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Pharmacy Operations role. Highlight your experience in retail pharmacy operations and any leadership roles you've held. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strategic thinking and leadership skills. Tell us about your achievements and how you can drive performance and innovation in our pharmacy estate.
Showcase Your People Skills: Since this role involves leading teams, make sure to highlight your people management skills. Share examples of how you've motivated and developed teams in the past. We love seeing strong leadership in action!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at SF Recruitment
✨Know Your Numbers
As the Head of Pharmacy Operations, you'll need to demonstrate your understanding of financial performance. Brush up on key metrics like P&L statements and cost management strategies. Be ready to discuss how you've improved profitability in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples that highlight your ability to build and lead high-performing teams. Prepare anecdotes that showcase your coaching and development techniques, as well as how you've motivated teams to achieve operational excellence.
✨Stay Ahead of Market Trends
Familiarise yourself with current market trends and competitor activities in the pharmacy sector. Be prepared to discuss how these insights can inform strategic decisions and growth opportunities for the company. Showing that you’re proactive will impress the interviewers.
✨Regulatory Knowledge is Key
Given the importance of compliance in pharmacy operations, brush up on relevant legislation and professional standards. Be ready to discuss how you've ensured compliance in past roles and how you plan to maintain it across multiple sites.
