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- Tasks: Lead the integration and optimisation of Salesforce and HubSpot for effective customer data management.
- Company: Large business creating a new senior role in CRM platforms.
- Benefits: Competitive package, hybrid work, and potential for permanent position.
- Why this job: Build a new CRM function and make a significant impact on business growth.
- Qualifications: Senior-level CRM experience, preferably with Salesforce and HubSpot.
- Other info: High visibility role with opportunities for team leadership and stakeholder engagement.
The predicted salary is between 48000 - 72000 £ per year.
Head of CRM Platforms – 12 Month FTC (likely to Extend/Permanent) Location: London (Hybrid) The Opportunity A large business is creating a brand-new senior role to lead the integration and optimisation of Salesforce and HubSpot. This position will be central to shaping how the company manages customer data, enabling sales, marketing and finance teams to operate effectively through world-class CRM platforms. The Role Lead the implementation, optimisation and governance of Salesforce & HubSpot. Manage a team of 5-8 CRM specialists, driving adoption, training, and process improvement. Ensure CRM systems underpin key business processes, including sales order and contract management, order-to-cash, and reporting. Partner with senior stakeholders across Sales, Marketing, Finance, and Technology. Oversee data quality, integrity, governance, and compliance within CRM platforms. Manage vendor/partner relationships, contracts, and budget. Align CRM strategy with business growth, customer engagement and operational efficiency. About You Senior-level CRM platform management experience (Salesforce essential, HubSpot desirable). Background in complex B2B environments; events/media experience is an advantage. Strong commercial awareness – ability to link CRM capability to revenue growth. Hands-on knowledge of data quality, governance and compliance. Proven track record of managing teams and driving adoption of CRM platforms. Excellent stakeholder engagement across technical and commercial functions. Why Apply? Chance to build a new CRM function from the ground up. Hybrid London-based role with high visibility across the business. Competitive package with 12-month contract and strong potential for extension or permanent conversion
Head of CRM Platforms employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of CRM Platforms
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM space, especially those who have experience with Salesforce and HubSpot. A friendly chat can lead to insider info about the role or even a referral.
✨Tip Number 2
Showcase your expertise! Prepare to discuss your hands-on experience with CRM platforms during interviews. Bring examples of how you've driven adoption and improved processes in previous roles.
✨Tip Number 3
Be ready to engage with stakeholders! Brush up on your communication skills, as you'll need to demonstrate how you can partner with various teams. Think about how you can align CRM strategies with business growth.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you hit that 'apply' button. It shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Head of CRM Platforms
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of CRM Platforms. Highlight your experience with Salesforce and HubSpot, and don’t forget to showcase your leadership skills and team management experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your background in B2B environments and how you can drive CRM adoption and optimisation.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to improve CRM systems and processes. Numbers and results speak volumes, so include them where possible!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at SF Recruitment
✨Know Your CRM Inside Out
Make sure you have a solid understanding of both Salesforce and HubSpot. Familiarise yourself with their features, benefits, and how they can be optimised for business growth. Be ready to discuss specific examples of how you've used these platforms in the past.
✨Showcase Your Leadership Skills
Since this role involves managing a team of CRM specialists, prepare to talk about your leadership style. Think of examples where you've successfully driven adoption and training within a team. Highlight your ability to motivate and guide others towards achieving common goals.
✨Engage with Stakeholders
This position requires strong stakeholder engagement across various departments. Prepare to discuss how you've collaborated with sales, marketing, finance, and tech teams in previous roles. Share specific instances where your communication skills helped bridge gaps between technical and commercial functions.
✨Demonstrate Commercial Awareness
Be ready to link your CRM expertise to revenue growth. Think about how effective CRM management can impact sales and customer engagement. Prepare to discuss strategies you've implemented that resulted in measurable business outcomes, showcasing your understanding of the bigger picture.
