At a Glance
- Tasks: Manage public sector client accounts and ensure their satisfaction and retention.
- Company: Join a growing PE-backed business with a focus on innovation.
- Benefits: Competitive salary, bonus opportunities, and remote work flexibility.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact by helping clients achieve their strategic goals.
- Qualifications: Experience in account management or B2B sales, preferably in SaaS.
The predicted salary is between 45000 - 55000 £ per year.
SF Recruitment have partnered with a growing PE backed business who are looking to recruit an experienced Fleet SaaS Account Manager to cover the South East of England.
Working pattern: remote with regular visits to clients and monthly office visits.
Salary: £45,000-£55,000 with bonus.
Responsibilities will include:
- Manage a portfolio of public sector clients across the South East of England.
- Develop a deep understanding of each client's operational needs and long-term strategic goals.
- Serve as the primary point of contact for client relationships, ensuring high levels of satisfaction and retention.
- Identify and pursue opportunities to cross-sell and upsell additional services.
- Collaborate with Product, Support, and Implementation teams to ensure successful client onboarding, training, and ongoing usage.
- Monitor account health and usage metrics to proactively resolve issues and maximise value delivery.
- Prepare and present regular account reviews and strategic plans to senior stakeholders.
- Support tender submissions and renewal processes where applicable.
- Keep up-to-date with public sector procurement frameworks, regulations, and trends.
Requirements:
- Proven experience in account management, customer success, or B2B sales, preferably in a SaaS or fleet-related environment.
- Experience working with or selling to public sector clients in the UK.
- Strong understanding of account planning, cross-sell/upsell strategy, and client retention.
- Excellent communication, negotiation, and presentation skills.
- Self-starter with the ability to manage priorities and travel within the South East region.
- Familiarity with CRM systems (e.g., Salesforce, HubSpot).
- Knowledge of UK fleet operations.
Fleet SaaS Account Manager employer: SF Recruitment
Join our dynamic team as an Internal Sales Manager in Baldock, where you'll thrive in a supportive and fast-paced environment that champions innovation and growth. We offer competitive salaries, performance bonuses, and the flexibility of hybrid working, ensuring a healthy work-life balance while providing ample opportunities for professional development and career advancement. Our collaborative culture encourages creativity and empowers you to make a meaningful impact in expanding our international market presence.
