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- Tasks: Join a friendly team and handle product picking, recycling, and stock checks.
- Company: Be part of a well-established company that values teamwork and growth.
- Benefits: Gain new skills and experiences while working in a supportive environment.
- Why this job: This role offers hands-on experience and a chance to progress in your career.
- Qualifications: Motivated candidates eager to learn and work in a team are encouraged to apply.
- Other info: Health & safety policies are a priority, ensuring a safe workplace.
You will be working for a forward thinking, growing business who are looking to expand their customer service team. With free parking and public transport links nearby the office is in a convenient location and boasts an energetic culture. This is a full time, permanent role working 35 hours per week on various shifts including; 8-4 (office based),9-5 (home based) and 10-6 (home based). Your key duties will include; build relationships with your customer base, resolve queries in a timely manner, collect miss payment via effective communication skills, refer customers to the relevant support networks and other ad hoc tasks. To be considered you must have a good telephone manner and have some degree of customer service experience. Being able to work two of the three shifts from home provides a healthy work life balance and the free parking significantly reduces travel costs. The vibrant office provides an enjoyable work place on the days you are in the office and the collaboration across different department massively helps with this role. Progression is also on offer to those who perform well with multiple cases of staff moving up into management postions. Other beenfits include; 25 days holiday plus bank, healthcare cash plan, ability to buy & sell holidays and a discretionary bonus scheme
Customer Service Specialist employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist
✨Tip Number 1
Show your motivation! When you reach out to us, express your eagerness to learn and grow within the role. Highlight any previous experiences where you've taken the initiative to develop new skills.
✨Tip Number 2
Familiarize yourself with warehouse operations. Understanding the basics of picking, packing, and stock management can give you an edge. Consider mentioning any relevant experience or knowledge during your conversation with us.
✨Tip Number 3
Emphasize teamwork! Since the role involves working closely with others, be prepared to discuss how you’ve successfully collaborated in past roles. Share examples that showcase your ability to work well in a team environment.
✨Tip Number 4
Health & safety is key! Make sure you understand basic health and safety protocols in a warehouse setting. Being knowledgeable about these practices will demonstrate your commitment to maintaining a safe work environment.
We think you need these skills to ace Customer Service Specialist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Service Specialist position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or warehouse operations. Use specific examples that demonstrate your ability to work in a team and adhere to health & safety policies.
Show Your Motivation: Express your motivation to learn new skills and progress in your career. Companies appreciate candidates who are eager to grow and contribute positively to the team.
Proofread Your Application: Before submitting your application, carefully proofread your documents. Check for spelling and grammatical errors, and ensure that your information is clear and concise.
How to prepare for a job interview at SF Recruitment
✨Show Your Motivation
Make sure to express your enthusiasm for the role and the company. Talk about why you want to work in a warehouse environment and how you are eager to learn new skills.
✨Highlight Teamwork Experience
Since the job involves working closely with others, share examples from your past experiences where you successfully collaborated with a team. This will demonstrate your ability to work well in a friendly team setting.
✨Discuss Health & Safety Awareness
Be prepared to talk about your understanding of health and safety policies. Mention any previous experience you have in adhering to safety procedures, as this is crucial in a warehouse environment.
✨Prepare for Practical Questions
Expect questions related to the specific duties mentioned in the job description, such as picking products or conducting stock checks. Think of scenarios where you have performed similar tasks and be ready to discuss them.
