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- Tasks: Manage aged debt collection and assist with cash collection targets.
- Company: Join a valued client in Ilkeston, offering a supportive work environment.
- Benefits: Enjoy 25 days leave, flexible hours, healthcare, and a Christmas shopping day.
- Why this job: Great opportunity to develop credit control skills in a dynamic team.
- Qualifications: Experience in credit control and strong computer skills are essential.
- Other info: Office-based role; access to a vehicle is required due to location.
The predicted salary is between 24000 - 36000 £ per year.
SF are excited to be supporting a valued client in the search for an experienced credit controller on a 12 month FTC basis. The role is located in Ilkeston and ideally you will have access to a vehicle as the offices are not on a bus route. Paying c£30,000 Fully office based Full time Duties you will support with: – Collection of aged debt by means of telephone customer contact, keeping aged debt and general bad debt provisions within KPIs – Assisting the Credit Control & Billing Manager with overall cash collection and ensure targets are achieved – Logging and resolving customer invoice queries in a timely manner, along with managing any credit notes required. – Updating the system with notes relating to all communications with customers – Allocation of cash within the daily banking, ensuring remittances are received & allocated accurately. Keeping unallocated cash to a minimum. – Monitor and escalate any concerns regarding customers trading history to the appropriate senior manager – Control and support the credit control team with legal collections and any recovery of assets / debt that may occur – Attend and participate in regular credit control / sales meetings – Liaise and support billing with any customer issues that may arise – Support the disposal manager and collect debt with regards to vehicle purchases – Controlling the Direct Debit process, ensuring these are set up and applied in a timely & accurate manner. – Producing and issuing statements to customers – Assist in embedding the finance computer systems, ensuring processes are adhered to and identify any areas of improvement required which is to be escalated to the appropriate senior manager. – Setting up new customer accounts in all systems accurately. Assisting with the underwriting of new customers within CRM, along with supporting annual reviews. – Provide support to any daily/ monthly & yearly Sales ledger tasks where required – Provide cover for any duties that are deemed urgent within the finance team To succeed in this role you\’ll come from a background of credit control, be flexible in your approach to work, be computer literate & have the ability to follow policy and procedures. If you have experience underwriting/ in credit risk that would be advantageous too! Benefits include 25 days leave per annum (plus stat), additional annual Christmas shopping day, flexible working hours, healthcare and salary sacrifice schemes. If this sounds like the role for you, please apply today
Credit Controller - 12 Month FTC employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - 12 Month FTC
✨Tip Number 1
Familiarize yourself with the specific KPIs related to debt collection. Understanding these metrics will help you demonstrate your ability to meet targets during interviews.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since the role involves a lot of customer contact, being able to convey information clearly and effectively is crucial.
✨Tip Number 3
Gain a solid understanding of credit control processes and legal collections. This knowledge will not only help you in the role but also show your potential employer that you're proactive and well-prepared.
✨Tip Number 4
If you have experience with finance computer systems, be ready to discuss it. Highlighting your technical skills can set you apart from other candidates and show that you can adapt quickly to their systems.
We think you need these skills to ace Credit Controller - 12 Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control. Focus on relevant skills such as debt collection, customer communication, and cash allocation. Use specific examples to demonstrate how you've met KPIs in previous roles.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background aligns with the requirements, particularly your experience with aged debt collection and managing customer queries.
Highlight Relevant Experience: In your application, emphasize any experience you have with legal collections, credit risk, or underwriting. Mention any specific software or systems you are familiar with that relate to finance and credit control.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free of typos, as attention to detail is crucial in a credit control role.
How to prepare for a job interview at SF Recruitment
✨Know Your Numbers
As a credit controller, you'll be dealing with financial data regularly. Brush up on your understanding of aged debt, cash collection targets, and how to manage customer invoice queries. Being able to discuss these topics confidently will show that you are well-prepared for the role.
✨Demonstrate Your Communication Skills
Since the role involves a lot of customer contact, it's crucial to showcase your communication skills during the interview. Prepare examples of how you've successfully resolved customer issues or managed difficult conversations in the past.
✨Familiarize Yourself with Relevant Software
The job requires being computer literate and familiar with finance systems. If you have experience with specific software used in credit control, mention it during the interview. If not, express your willingness to learn and adapt quickly.
✨Show Flexibility and Team Spirit
The role emphasizes flexibility and teamwork. Be ready to discuss instances where you've adapted to changing circumstances or collaborated effectively with colleagues. This will demonstrate that you can thrive in a dynamic work environment.
