Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead engaging workshops to enhance customer experiences in the WhatsApp for Business ecosystem.
- Company: Dynamic consultancy supporting innovative technology firms.
- Benefits: Competitive day rate, remote work, and opportunities for international travel.
- Why this job: Make a real impact by transforming customer journeys for top-tier clients.
- Qualifications: Strong facilitation skills and experience with enterprise-level clients required.
- Other info: Flexible working hours with a focus on professional growth.
A consultancy supporting technology firms is seeking a dynamic workshop facilitator to lead pre-sales, client-facing workshops focused on customer lifecycle and messaging journey design within the WhatsApp for Business ecosystem.
This role includes delivering structured workshops, guiding clients through mapping and improving customer experiences, and requires strong facilitation skills and experience with enterprise-level clients.
The position offers a day rate of £400-£450, typically 4 days per week remotely with international travel.
Senior Customer Engagement Workshop Lead in City of London employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Engagement Workshop Lead in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and consultancy sectors. Let them know you're on the lookout for opportunities, especially roles like the Senior Customer Engagement Workshop Lead. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your facilitation experience and how you've successfully led workshops before. Use specific examples that demonstrate your ability to enhance customer experiences and engage clients effectively.
✨Tip Number 3
Prepare for those interviews! Research the company and their approach to customer engagement within the WhatsApp for Business ecosystem. Tailor your responses to show how your background aligns with their needs, and don’t forget to ask insightful questions that reflect your understanding of their challenges.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it shows you're serious about joining our team and helps us keep track of your application more efficiently.
We think you need these skills to ace Senior Customer Engagement Workshop Lead in City of London
Some tips for your application 🫡
Show Off Your Facilitation Skills: Make sure to highlight your experience in leading workshops and engaging with clients. We want to see how you can bring energy and structure to a session, so share specific examples of your past successes!
Tailor Your Application: Don’t just send a generic CV and cover letter. We love it when applicants take the time to tailor their application to our job description. Mention your experience with customer lifecycle and messaging journey design, especially within the WhatsApp for Business ecosystem.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at SF Recruitment
✨Know Your Stuff
Make sure you’re well-versed in the WhatsApp for Business ecosystem. Brush up on customer lifecycle concepts and messaging journey design. Being able to discuss these topics confidently will show that you’re not just familiar, but passionate about the subject.
✨Showcase Your Facilitation Skills
Prepare examples of past workshops you've led, especially those with enterprise-level clients. Highlight your approach to engaging participants and how you’ve successfully guided them through complex topics. This will demonstrate your capability as a dynamic workshop facilitator.
✨Understand the Client's Needs
Research the consultancy and its clients beforehand. Tailor your responses to reflect an understanding of their challenges and how you can help improve customer experiences. This shows that you’re proactive and genuinely interested in their success.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific workshop scenarios or client interactions. Prepare by thinking through potential challenges and your strategies for overcoming them. This will help you articulate your problem-solving skills effectively during the interview.
