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- Tasks: Create impactful enablement content and strategies for WhatsApp for Business.
- Company: Join a leading consultancy supporting tech companies with innovative solutions.
- Benefits: Competitive day rate, remote work, and opportunities for international travel.
- Why this job: Make a real difference in sales and customer success for top tech brands.
- Qualifications: Experience with WhatsApp for Business and strong content creation skills.
- Other info: Flexible working from anywhere in the UK with excellent career growth potential.
The predicted salary is between 48000 - 72000 £ per year.
SF recruitment have partnered with a brilliant consultancy, who support Technology companies and their partners by creating enablement content and programmes. We are hiring a seasoned Enablement Consultant to support our client in driving go-to-market, sales, and customer success for WhatsApp for Business. You will bring deep experience from Meta's Business Messaging partner ecosystem and a proven command of WhatsApp for Business—how to position it, define high-impact use cases, govern templates and policy, design onboarding and rollout strategies, and enable sales and partner teams to win. This is a content-led, field-informed role. You will translate real seller and customer needs into clear, practical enablement assets and training that accelerate adoption and deliver measurable business outcomes.
Day rate: £400 per day
Working pattern: full time remote with regular international travel to deliver events. The successful candidate can be based anywhere in the UK.
Responsibilities:
- Run structured discovery with partner managers, sales, customer success, and solution engineers; distil insights into enablement content.
- Create and maintain sales and customer success enablement assets: e.g. playbooks, best practice guides, pitch decks, templates, checklists, ROI narratives and case studies.
- Describe onboarding flows and rollout plans (e.g. WABA setup/embedded signup, template governance, opt-in, escalation paths).
- Describe conversation-based pricing and implications for go-to-market strategies.
- Incorporate and demonstrate newer feature capabilities such as WhatsApp Flows and Payments in use case designs.
- Plan and deliver enablement sessions for sellers, partners and customer success teams.
- Understand client KPIs and measurement strategies for WhatsApp for Business success.
The experience you must bring:
- Direct experience at a Meta Business Messaging partner (BSP or Tech Provider / CPaaS, messaging platform or Service Partner / solution integrators, consultancies, agencies) working on WhatsApp for Business (e.g., Twilio, MessageBird/Bird, Infobip, Sinch, 360dialog, Gupshup, Wati, Route Mobile/Kaleyra, Vonage, Take Blip, Zenvia, Respond.io, Rasayel, Gallabox, Dentsu, Interakt, Charles, Zendesk, Accenture) or as a Meta Business Messaging client (Mid market or enterprise companies) while directly responsible for WhatsApp for Business strategies.
- Track record building enablement for sales and/or partners: e.g., toolkits, trainings, playbooks and rollout guides that got used and moved the numbers.
- Fluency in WhatsApp for Business products, ecosystem and strategies.
- Comfortable mapping, designing and articulating customer journeys.
- Strong facilitation, storytelling and copywriting skills; confident with executives and practitioners.
Sales and Customer Success Enablement Manager in City of London employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Customer Success Enablement Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and messaging space, especially those who have experience with WhatsApp for Business. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your previous enablement projects, especially those related to WhatsApp for Business. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to sales enablement and customer success. Use real-life examples from your experience to demonstrate how you've driven results in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales and Customer Success Enablement Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with WhatsApp for Business and enablement strategies. We want to see how your background aligns with the role, so don’t hold back on showcasing your relevant skills!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your impact in sales and customer success enablement. Use metrics where possible to illustrate how you’ve driven results—numbers speak volumes!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’re a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts!
How to prepare for a job interview at SF Recruitment
✨Know Your Stuff
Make sure you brush up on WhatsApp for Business and its ecosystem. Understand the key features, use cases, and how they can drive sales and customer success. Being able to discuss specific examples from your experience will show that you’re not just familiar with the product but can also leverage it effectively.
✨Showcase Your Enablement Skills
Prepare to talk about your past experiences in creating enablement content like playbooks and training materials. Have examples ready that demonstrate how your contributions led to measurable outcomes. This is a content-led role, so being able to articulate your process and results will be crucial.
✨Engage with Real Scenarios
Think of real-world scenarios where you’ve successfully implemented onboarding flows or rollout plans. Be ready to discuss how you distilled insights from partner managers and sales teams into actionable strategies. This will highlight your ability to translate complex needs into practical solutions.
✨Be Ready for Role-Playing
Since this role involves planning and delivering enablement sessions, be prepared for potential role-playing during the interview. Practice how you would conduct a training session or present a pitch deck. This will showcase your facilitation skills and confidence in front of an audience.
