Client Care Executive in Birmingham

Client Care Executive in Birmingham

Birmingham Full-Time 20800 - 31200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client listings and ensure smooth sales processes while providing top-notch support.
  • Company: Rapidly growing property services company in Birmingham with a client-first approach.
  • Benefits: Competitive salary of £26,000 and a supportive environment for career growth.
  • Why this job: Join a dynamic team and develop your skills in the exciting property sector.
  • Qualifications: No prior experience needed; just bring your enthusiasm and attention to detail.
  • Other info: Perfect for those eager to learn and thrive in a fast-paced environment.

The predicted salary is between 20800 - 31200 £ per year.

SF Recruitment are working with a rapidly growing property services company based in Birmingham City Centre. My client prides themselves on our client-first approach, ensuring that buyers, sellers, landlords, and tenants receive a seamless and professional experience. As they continue to grow, they are looking for a motivated and personable Client Care Executive to join their dynamic team.

Office based

£26,000

This role is ideal for someone who is keen to develop their career and grow their skills within a supportive environment. Previous experience in property administration is beneficial but not essential - we are looking for individuals with the right attitude, strong attention to detail, and a willingness to learn.

Responsibilities will include:

  • Create and manage listings, ensuring accuracy of details and compliance with company standards.
  • Act as the main point of contact for clients, answering queries and providing updates throughout the sales process.
  • Support the progression of transactions, including assisting with the exchange of contracts and monitoring completions.
  • Liaise with solicitors, agents, and other stakeholders to ensure smooth progression of sales.
  • Maintain up-to-date and accurate records of client interactions, transactions, and documentation.
  • Support clients in understanding auction processes, platforms, and services.
  • Collaborate with sales, compliance, and operations teams to ensure seamless service delivery.

Skills & Qualities We're Looking For:

  • A willingness to learn and develop - no prior experience required.
  • Strong organisational skills with excellent attention to detail.
  • Good interpersonal and communication skills (both verbal and written).
  • Ability to manage multiple tasks and deadlines in a fast-paced environment.
  • Confidence in learning and using digital systems and platforms.
  • An interest in property, auctions, or financial services is a bonus but not required.

Client Care Executive in Birmingham employer: SF Recruitment

Join a rapidly growing property services company in the heart of Birmingham City Centre, where a client-first approach is at the core of our operations. We offer a supportive work culture that prioritises employee growth and development, providing you with the opportunity to enhance your skills while working alongside a dynamic team. With a focus on collaboration and seamless service delivery, this role as a Client Care Executive promises a rewarding career path in a thriving environment.
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Contact Detail:

SF Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Care Executive in Birmingham

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who work in property services. They might have insider info on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Show them you’re genuinely interested in their client-first approach and how you can contribute to that ethos.

✨Tip Number 3

Practice your communication skills! Since you'll be the main point of contact for clients, being articulate and personable is key. Role-play with a friend to boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Client Care Executive in Birmingham

Attention to Detail
Client Communication
Organisational Skills
Interpersonal Skills
Time Management
Digital Literacy
Property Administration
Transaction Management
Stakeholder Liaison
Willingness to Learn
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and qualities we're looking for. Highlight any relevant experience, even if it's not directly in property administration. Show us your willingness to learn and your attention to detail!

Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you align with our client-first approach. Let us know why you're excited about joining our dynamic team.

Show Off Your Communication Skills: Since this role involves liaising with clients and stakeholders, make sure your written application showcases your communication skills. Keep it clear, concise, and professional – we want to see how you can connect with others!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join us!

How to prepare for a job interview at SF Recruitment

✨Know the Company Inside Out

Before your interview, take some time to research the property services company. Understand their client-first approach and how they ensure a seamless experience for buyers, sellers, landlords, and tenants. This knowledge will help you demonstrate your genuine interest in the role and align your answers with their values.

✨Show Off Your Organisational Skills

As a Client Care Executive, strong organisational skills are key. Prepare examples from your past experiences where you've successfully managed multiple tasks or maintained attention to detail. This will show that you can handle the fast-paced environment and meet deadlines effectively.

✨Practice Your Communication Skills

Since you'll be the main point of contact for clients, it's crucial to showcase your interpersonal and communication skills. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with articulating your thoughts.

✨Demonstrate Your Willingness to Learn

The company is looking for individuals who are eager to develop their skills. Be prepared to discuss how you approach learning new things, whether it’s about property, auctions, or digital systems. Share any relevant experiences that highlight your adaptability and enthusiasm for growth.

Client Care Executive in Birmingham
SF Recruitment
Location: Birmingham

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