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For Companies At a Glance
- Tasks: Handle client queries, manage accounts, and support data management.
- Company: Growing business in Loughborough with a dynamic work environment.
- Benefits: Competitive salary and potential for permanent position after New Year.
- Why this job: Join a thriving team where your contributions truly matter.
- Qualifications: Strong communication skills and excellent Excel proficiency required.
- Other info: Opportunity for career growth and varied daily challenges.
The predicted salary is between 25000 - 26000 £ per year.
Overview
Account Executive
£25,000-£26,000
Loughborough
09:00-17:30
SF Recruitment is seeking a dedicated Account Executive to join a growing business in Loughborough. This is a role that offers a dynamic work environment where every day brings new challenges, there is also longer-term opportunities for the right candidate as well as possibility to become permanent after the New Year,
Key Responsibilities
- Handle enquiries from participants and clients by phone, internet and email.
- Comfortable with outbound and inbound calls.
- Manage assigned programme inboxes.
- Ensure appropriate and timely responses to clients, participants and suppliers.
- Manage complaints, escalating to the appropriate team member as necessary.
- Account Management: Work closely with the Account Managers to contribute ideas, create and support the management of communications plans.
- Attend appropriate face-to-face meetings as and when required.
- Work to project plans and briefing documents.
- Data Management & Reporting: Verifying data and testing to ensure data received meets the programme requirements.
- Maintaining accurate customer records on programme websites and databases.
- Analyzing customer targets and data to manage queries.
- Create, check and upload programme data.
- Supplier Management: Working to agreed budgets and processes to complete orders and reconcile accurately.
- Following agreed formats and order management processes to maintain accurate orders.
- Website Content Management: Updating accounts on site in response to queries. Support on email system. Resending emails.
Ideal Candidate
- Strong communication skills and a customer-focused mindset.
- Excellent Excel skills with attention to detail.
- Ability to manage multiple tasks and work collaboratively with the team.
- Comfortable handling both inbound and outbound calls.
If you\’re looking for a varied role where your contributions make a difference, apply now to join a thriving business!
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Account Administrator/Executive employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Administrator/Executive
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves handling queries and managing client relationships, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your Excel skills! If you’ve got experience with data management, be ready to discuss it. Bring examples of how you've used Excel in past roles to solve problems or improve processes.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Account Administrator/Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Executive role. Highlight your communication skills and any experience with customer service or account management. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've handled queries or managed accounts in the past. We love a good story!
Show Off Your Excel Skills: Since excellent Excel skills are a must, don’t forget to mention any relevant experience you have. If you've worked with data management or reporting before, let us know how you’ve used Excel to make your work easier and more efficient.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep everything organised. Plus, we can’t wait to see your application!
How to prepare for a job interview at SF Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of an Account Executive inside out. Familiarise yourself with the responsibilities listed in the job description, especially around handling queries and managing data. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples from your past experiences where you've successfully handled customer queries or complaints. This will demonstrate your ability to manage client relationships effectively.
✨Excel at Excel
Given that excellent Excel skills are a must, brush up on your spreadsheet abilities before the interview. Be ready to discuss how you've used Excel in previous roles, whether it's for data management or reporting. If possible, bring along examples of your work to showcase your proficiency.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific projects you might be involved in. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
