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For Companies At a Glance
- Tasks: Handle client queries, manage accounts, and support data management.
- Company: Growing business in Loughborough with a dynamic work environment.
- Benefits: Competitive salary, potential for permanent role, and career growth opportunities.
- Why this job: Join a thriving team where your contributions truly make a difference.
- Qualifications: Strong communication skills, Excel proficiency, and a customer-focused mindset.
- Other info: Varied role with opportunities to learn and grow.
Account Executive
£25,000-£26,000
Loughborough
09:00-17:30
SF Recruitment is seeking a dedicated Account Executive to join a growing business in Loughborough. This is a role that offers a dynamic work environment where every day brings new challenges, there is also longer-term opportunities for the right candidate as well as possibility to become permanent after the New Year,
Key Responsibilities:
o Handle Queries from participants / client by phone, internet & email:
o Comfortable with outbound & inbound calls.
o Manage assigned programme inboxes.
o Ensure appropriate & timely responses to client, participants & suppliers.
o Manage complaints, escalating to the appropriate team member as necessary.
o Account Management:
o Work closely with the Account Managers to contribute ideas, create & support the management of communications plans.
o Attend appropriate face-to-face meetings as and when required.
o Working to project plans & briefing documents.
o Data Management & Reporting:
o Verifying data & test to ensure data received meets the programme requirements.
o Maintaining accurate customer records on programme websites & databases.
o Analysing customer targets & data to manage queries.
o Create, check & upload programme data.
o Supplier Management:
o Working to agreed budgets & processes to complete orders & reconcile accurately.
o Following agreed formats & order management processes to maintain accurate orders.
o Website Content Management:
o Updating accounts on site in response to our queries.
o Support on email system. Resending emails.
Ideal Candidate:
– Strong communication skills and a customer-focused mindset.
– Excellent Excel skills with attention to detail.
– Ability to manage multiple tasks and work collaboratively with the team.
– Comfortable handling both inbound and outbound calls.
If you\’re looking for a varied role where your contributions make a difference, apply now to join a thriving business!
Account Administrator/Executive employer: SF Recruitment
Contact Detail:
SF Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Administrator/Executive
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves handling queries and managing client relationships, being articulate and confident during your conversations is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Show off your Excel skills! Prepare to discuss how you've used Excel in past roles, especially for data management and reporting. Maybe even bring examples of your work to demonstrate your attention to detail.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Account Administrator/Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Executive role. Highlight your communication skills, Excel expertise, and any relevant experience in account management or customer service.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this dynamic role. Share specific examples of how you've handled queries or managed accounts in the past, and show us your enthusiasm for joining our team.
Showcase Your Attention to Detail: Since the role involves data management and reporting, it's crucial to demonstrate your attention to detail. Mention any experiences where you’ve successfully managed data or maintained accurate records.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our thriving business!
How to prepare for a job interview at SF Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Account Executive. Familiarise yourself with handling queries, managing data, and supplier management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your customer-focused mindset and ability to manage multiple tasks effectively.
✨Excel at Excel
Given the emphasis on Excel skills, brush up on your abilities before the interview. Be ready to discuss how you've used Excel in previous roles, whether it's for data management or reporting. You might even want to mention specific functions or tools you’re comfortable with to impress your interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the company's success and grow within it.
