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For Companies At a Glance
- Tasks: Provide first-line support for network and security alerts in a fast-paced environment.
- Company: Join a growing Secure Operations Centre in Bolton with a collaborative team.
- Benefits: Competitive salary, funded certifications, and comprehensive benefits package.
- Why this job: Kickstart your networking or security career with hands-on experience and clear progression.
- Qualifications: Strong interest in networking or cyber security; CCNA preferred but not essential.
- Other info: 24/7 shift rota with opportunities for professional development and social activities.
The predicted salary is between 22800 - 34200 £ per year.
Location: Horwich, Bolton
Salary: £28,500 + Benefits
Hours: 24/7 Shift-Based Role
The Opportunity
We are expanding our Secure Operations Centre in Bolton and are looking for motivated ISOC Tier 1 Engineers to join our growing team. This is an ideal role for individuals at the start of their networking or security careers who want hands-on exposure within a fast-paced environment, structured training, and a clear path to progress into Tier 2 and beyond. If you're passionate about technology, eager to learn, and ready to take the first step in a SOC/NOC career, we want to hear from you.
Key Responsibilities
- Provide 1st line triage, investigation, and resolution of network and security alerts
- Monitor and support customer environments including routers, switches, firewalls, and related tools
- Escalate issues to Tier 2 engineers where required
- Work closely with customers and internal teams to ensure timely updates and high-quality service
- Maintain accurate incident records and contribute to service improvement
- Participate in a 24/7 shift rota, including weekends, bank holidays, and on-call cover
- Engage in structured learning and certification programmes to build towards Tier 2 responsibilities
Skills and Experience Required
- A strong interest in networking or cyber security - formal study or self-learning welcomed
- CCNA (completed or in progress) or equivalent foundational networking knowledge
- Understanding of networking technologies such as Cisco, Aruba, or Juniper (training provided)
- Experience in a service desk, MSP, NOC, or technical support environment is beneficial but not essential
- Confident communicator with solid problem-solving skills
- Ability to work in a fast-paced shift-based environment
- Must be a British national and eligible for Security Clearance (PV3)
Shift Pattern and Team
- 24/7/365 shift rota, typically week-on/week-off
- Shifts typically start between 7:30am-8:00am
- On-call rota included (including weekends and bank holidays)
- Join an established ISOC team with experienced Tier 2 Engineers on hand for support and development
What's on Offer
- Salary: £28,500
- Full training plan with funded certifications (Cisco, Juniper, and security technologies)
- Clearly defined career pathway to Tier 2 roles
- Exposure to a wide range of technologies and customer environments
- Comprehensive benefits package including:
- 23 days annual leave (increasing with service) + your birthday off
- Holiday buy scheme
- Pension scheme
- Death in service cover
- Bonus scheme
- Employee assistance programme
- Cycle-to-work scheme, eye care, colleague discounts, enhanced family leave
- Active social calendar and professional development opportunities
Apply Now
If you're enthusiastic about starting or growing your career in networking and security within a dynamic ISOC environment, apply today to be considered.
ISOC Engineer Tier 1 in Wolverhampton employer: SF Recruitment (Tech)
Contact Detail:
SF Recruitment (Tech) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ISOC Engineer Tier 1 in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to current ISOC Engineers on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for getting your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about networking technologies and any relevant projects you've worked on. We want to see your passion shine through!
✨Tip Number 3
Showcase your eagerness to learn! Mention any certifications you're pursuing, like CCNA, and how you plan to grow within the company. We love candidates who are committed to their professional development.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace ISOC Engineer Tier 1 in Wolverhampton
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for networking and cyber security! Mention any relevant studies or self-learning you've done. We love candidates who are eager to learn and grow in this field.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your skills that match the job description. We want to know how your experience aligns with the responsibilities of an ISOC Tier 1 Engineer.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at SF Recruitment (Tech)
✨Know Your Networking Basics
Before the interview, brush up on your foundational networking knowledge. Make sure you can confidently discuss concepts related to routers, switches, and firewalls. This will show your genuine interest in the role and help you stand out.
✨Show Your Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past, even if they were in a different context. Highlighting your problem-solving abilities will demonstrate that you're ready for the fast-paced environment of an ISOC.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. As a Tier 1 Engineer, you'll need to communicate effectively with both customers and internal teams. Clear communication can set you apart from other candidates.
✨Express Your Eagerness to Learn
Make it clear that you're excited about the structured training and certification opportunities available. Employers love candidates who are keen to grow and develop their skills, especially in a field as dynamic as networking and security.