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For Companies At a Glance
- Tasks: Provide first-line support for network and security alerts in a fast-paced environment.
- Company: Join a growing Secure Operations Centre in Bolton with a collaborative team.
- Benefits: Competitive salary, funded certifications, and comprehensive benefits package.
- Why this job: Kickstart your networking or security career with hands-on experience and clear progression.
- Qualifications: Strong interest in networking or cyber security; CCNA preferred but not essential.
- Other info: 24/7 shift role with structured training and an active social calendar.
The predicted salary is between 22850 - 32850 £ per year.
Location: Horwich, Bolton
Salary: £28,500 + Benefits
Hours: 24/7 Shift-Based Role
The Opportunity
We are expanding our Secure Operations Centre in Bolton and are looking for motivated ISOC Tier 1 Engineers to join our growing team. This is an ideal role for individuals at the start of their networking or security careers who want hands-on exposure within a fast-paced environment, structured training, and a clear path to progress into Tier 2 and beyond. If you're passionate about technology, eager to learn, and ready to take the first step in a SOC/NOC career, we want to hear from you.
Key Responsibilities
- Provide 1st line triage, investigation, and resolution of network and security alerts
- Monitor and support customer environments including routers, switches, firewalls, and related tools
- Escalate issues to Tier 2 engineers where required
- Work closely with customers and internal teams to ensure timely updates and high-quality service
- Maintain accurate incident records and contribute to service improvement
- Participate in a 24/7 shift rota, including weekends, bank holidays, and on-call cover
- Engage in structured learning and certification programmes to build towards Tier 2 responsibilities
Skills and Experience Required
- A strong interest in networking or cyber security - formal study or self-learning welcomed
- CCNA (completed or in progress) or equivalent foundational networking knowledge
- Understanding of networking technologies such as Cisco, Aruba, or Juniper (training provided)
- Experience in a service desk, MSP, NOC, or technical support environment is beneficial but not essential
- Confident communicator with solid problem-solving skills
- Ability to work in a fast-paced shift-based environment
- Must be a British national and eligible for Security Clearance (PV3)
Shift Pattern and Team
- 24/7/365 shift rota, typically week-on/week-off
- Shifts typically start between 7:30am-8:00am
- On-call rota included (including weekends and bank holidays)
- Join an established ISOC team with experienced Tier 2 Engineers on hand for support and development
What's on Offer
- Salary: £28,500
- Full training plan with funded certifications (Cisco, Juniper, and security technologies)
- Clearly defined career pathway to Tier 2 roles
- Exposure to a wide range of technologies and customer environments
- Comprehensive benefits package including:
- 23 days annual leave (increasing with service) + your birthday off
- Holiday buy scheme
- Pension scheme
- Death in service cover
- Bonus scheme
- Employee assistance programme
- Cycle-to-work scheme, eye care, colleague discounts, enhanced family leave
- Active social calendar and professional development opportunities
If you're enthusiastic about starting or growing your career in networking and security within a dynamic ISOC environment, apply today to be considered.
ISOC Engineer Tier 1 in Warrington employer: SF Recruitment (Tech)
Contact Detail:
SF Recruitment (Tech) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ISOC Engineer Tier 1 in Warrington
✨Tip Number 1
Network like a pro! Reach out to current ISOC Engineers on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for getting your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about networking technologies and any relevant projects you've worked on. We want to see your passion shine through!
✨Tip Number 3
Showcase your eagerness to learn! During interviews, mention any self-study or certifications you're pursuing, like CCNA. It demonstrates your commitment to growing in the field, which we love to see.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace ISOC Engineer Tier 1 in Warrington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for technology and networking shine through. We want to see that you're eager to learn and grow in this field, so share any relevant experiences or projects that highlight your interest.
Tailor Your CV: Make sure your CV is tailored to the ISOC Tier 1 Engineer role. Highlight any relevant skills, such as your understanding of networking technologies or any customer service experience. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and culture.
How to prepare for a job interview at SF Recruitment (Tech)
✨Know Your Networking Basics
Before the interview, brush up on your foundational networking knowledge. Make sure you can confidently discuss concepts related to routers, switches, and firewalls, as these are key components of the role. If you've completed or are working towards your CCNA, be ready to talk about what you've learned.
✨Show Your Passion for Technology
During the interview, let your enthusiasm for technology shine through. Share any personal projects or self-learning experiences related to networking or cyber security. This will demonstrate your eagerness to learn and grow in the field, which is exactly what they’re looking for.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-world scenarios. Think of examples where you've had to troubleshoot issues or work under pressure. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, career progression opportunities, or the technologies you'll be working with. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
